Fiero Group — Local services in Town of Southeast

I purchased the caterer duo from these guys around 2020. The oven itself is fantastic - built like a tank, works great. I use it for my catering business and always get asked about it.

After I put down a deposit I was given an estimated time ( this was during COVID times, and they took that into account). After waiting way past the quoted delivery time I sent and email to see what was upm no response. Then another. No response. Waited a week.. sent another. Guess what?.

Finally I got through to a salesperson and asked them and they gave me a new estimate which also was way off.

This oven cost me $18,000 and it was a good bargain for what I got. Maybe they are only used to dealing with big restaurants who are buying five ovens at a time. But to me this was a lot of money and I got zero respect from them.

Eventually the oven was ready. I picked it up. I was thrilled. Everything was fine.

I bought a few things from there fiero home- about 20 peels and some aluminum pans and few other things. I was pretty happy

I had bought a brush to clean the oven and eventually I needed a new head. I submitted a few questions about it through The form on their website and didn't get any response. It really seems like they don't like to respond to emails.

I decided to go ahead and order a replacement head for the brush. It was 85 which was a lot of money for what it was but what the hell this was quality stuff.

Eventually it came and it actually was not a replacement head but just some replacement bristles. $85 for what? Honestly, should it costed $20.

I tried to get in touch with him several times and again terrible response.

I asked them for a refund several times because what they sent to me for $85 was utterly ridiculous. They refused to give me a refund. I asked again and the owner got involved. He refused to give me a refund.

I think I'll be able to attach a picture of what I actually bought for $85. I was going to hopefully purchase another oven from them but I wouldn't deal with them again after this. Real shame because I love the oven and would love to get another one but I wouldn't deal with...

FIERO FORNI The oven locks nice, but they are pre-fabricated concrete. Personally they are too, too expensive, and they could be built in a better way, because often the customers complain the manufacturer for many cracks. and they need to be repaired! I built a brick oven with my father in Italy, i have a long experience, and I know what I'm talking about! I worked for this company for 5 months, in December 2021 I had covid, I was hospitalized 10 days in intensive care unit, and 30 day at home to recover from the covid! when I went to their offices to report that I was returning to the work, they fired me in 3 seconds, they threw me in the street like garbage, because the economy was supposedly not good and they couldn't pay, I'm ruined! I'm moved from Florida to work for them, i left home and work, and now I'm in debt, and I can't pay the rent and the bills ! It's not fair, but I felt like saying what happened with...

We came to Peter’s test kitchen after purchasing our oven. Having never operated a brick oven we came to Forza Forni full of questions and doubts. After two days of training in their kitchen we gained both confidence and lost apprehensions about opening our restaurant. The crew is knowledgeable in both the workings of their ovens, as well as the recipes to cook in them. They were full of knowledge and experience and more than willing to pass it on. Peter, Alex, John, Rick, among others made our trip very accommodating. I would highly recommend to anyone to come to Brewster New York and personally enjoy the experience we did. Thank you Peter and all of the Forza...