Chittenango Travel Plaza — Local services in Town of Sullivan

First off this rest stop was absolutely tiny when parked outside I thought it was just a Popeye's restaurant. After the person I was traveling with exited after using the bathroom I asked where the bathrooms were and she told me to go down past the concession stand at which point I realized that was the whole rest stop. After entering essentially it is like walking into a convenience store. There was two small restaurants and a small seating area. The public restrooms at least for males consisted of urinals and two stalls which were heavily occupied. The overall design was very poor as well, for instance where the restaurant were located there was a waiting line neither line was particularly long in terms of customers maybe 10 but they still blocked the entire walkway when trying to walk through the rest stop. Also I found it very odd that there was only four charging stations at this brand new rest stop funded by New York State taxpayers when New York State is pushing electric vehicles at such a heavy incentive. Overall frankly I thought the older previous rest stops were nicer than even these brand new ones and we could have saved the taxpayer some money or put that money...

Here after the 2022 remodel. It's absolutely claustrophobic. No more then 15 people could sit down and eat comfortably. There is about 20 feet of walkable space inside, this is not taking into consideration the bars, Yankees, chairs, garbage cans, que lines, and people. They went for looks first function 3rd. Insanely packed, the line for chick fila leans over one of the tiny eating areas making unusable for eating, unless you like people's elbows in your food. The bathrooms share in the micro nature that seems to be going on. There is nowhere reasonable for people to que for food, or to wait for it so it feels like a free for all. Maybe it will be better once the drive through is open for chick fila, but until then stay away for now.

If you happen to be there on a nice day there is plenty of room to eat out side and enjoy the view, sounds, and smells of the interstate.

It was however clean, but it should be since at the time of writing this is less then...

This place sucks. I couldn't possibly have enough $5 bills for my usual road snacks. The only place in this dump that isn't a highway robbery is ironically Starbucks. THERE'S NO MORE ADVENTURE HERE. The lovely piece of history that they leveled to build this soulless concrete bunker is oh so sorely missed. This place sucks. Shout out to the staff who are lovely people, helpful and friendly. They deserve all the stars. Whoever masterminded this hole needs to rot. Tiny bathrooms, the only fast food place that closes on Sunday on this major tourist highway, insanely overpriced gift shop selling bags of junk food for twice as much as 7-Eleven sells it for alongside some no brand pizza and 15 hour old Nathan's Hot dogs on the roller grill, weird seating setup that faces everybody toward the vending, what the hell is this? It's not family-friendly. It's not travel friendly. It's...