Hate the manager!!! Read below !Love the Napanoch tractor supply! Very clean!!They need to get rid of their manager GALE! He has no customer service skills, he is very rude. I’m a very outgoing person. There were 2 people on register a lady (Wendy) welcome to tractor supply! Then Gale who said nothing! So I went to purchase some chickens and ducks this day. I wanted 4 chicks and 2 ducks . Gale literally belittled me in the store . He raised his voice to me and my daughter it was unbelievable. Bc it’s policy 6 chicks and 6 chicks. I said ok I didn’t know. So I went back and got 6 of each. Problem solved! But I went back another day and there was another “manager Carl” there very nice guy I asked him about a certain type of chicken he helped me find on my phone also. Keep Carl and make Wendy some type of assistant. Wendy is still on register when I was there Sunday . Huh Gale was still walking around with nothing to do. Get a...
Read moreGood looking store clean but female management ain't the smartest ask her for a bag of hardwood pellets she said they outside not in store yet but I can buy something I dont want .trying to sell me a blended bag of pellets that is soft wood and hardwood telling me it's the same and does the same .I told her sorry no it's not hardwood burns better to me and less ash and nice heat the other bag is like buying Walmart pellets. She telling me the rating is 89% owell walked out and will go to liberty store.and u need a h.s diploma to work here lol 3 star for...
Read moreWe often order online from this store and pick up when the order is ready.It’s always ready so quickly. They usually have everything we need in stock. Our experience has been that the employees are helpful here. I have to single out Gale as exceptional. If he answers the phone or is delivering your order curbside, he’s always upbeat, kind, friendly and helpful. Every time my husband or myself has had interaction with him, we always say to each other….”Gale made my day, today!”.We don’t know him personally, but we’re grateful he works at this...
Read more