The Salvation Army Family Store & Donation Center — Local services in Trenton

It is neat and clean, but the prices are generally much higher, item-for-item, than the Woodhaven Goodwill (which is also new and pretty clean, and has a much larger selection). When we went there, at first we only ended up with five items, and my husband figured out the price in his head (which he almost always does correctly), even thinking it might be less because of a green-tag sale. It came out about five dollars higher! We stopped next to the checkout and found that they'd charged for three nine-dollar items when we only had two, but the problem was that they wouldn't give us our money back- only store credit. We understand if they won't give cash on returns, but THEY overcharged US! We never even left the store! While my husband and brother went out to the car in frustration, I got nine more dollars worth of stuff just to get it all over with, and even left a VHS movie my husband would've liked so I wouldn't have to give them another dollar. That's just bad business practices- they could've at least re-rang the order, used what we'd payed as the amount tendered, given the change, and sorted it out on the computer later. The manager didn't even sympathize with our frustration. Two points may be a little harsh- if I could give...

Terrible people working here.i came in with my aunt sn found a dresser.except the young rude cashier talked ignorant an couldnt let me leave my dresser out of the way for 15 min while we shopped. Matter of fact sje wanted me to biy it an take it out of tje store then come back in to shop...she didnt care if we shopped at all...sje wasn't helpful at all.didnt know how to work the cash register an even turned her back at mr while i was talking. .an the manager on site was even rude an didnt care to listen or be helpful..the store was quiet with only 1 other person beside us..an the kid that was to help with the dresser was either high.on weed or was judt plain stupid..an cared more about listening to my aunt try an talk with the manager thsn help with the dresser....these 3 people were just plain...

I went to donate some things and there was a sign outside saying "stay in your vehicle" so I honked my horn and some older man came out and looked at me like " what do you want" . I told him I have some things I wanted to donate and he made me shut my car off and get out and get the stuff out of my trunk. I asked him why does the sign say stay in your vehicle then and he got rude and said that's not how it's done. I said well then you need to take that sign down then. Again, he was rude and just repeated what he just said. I opened my trunk and he took my things . If I would have thought I would have taken them right back. He never offered me a tax write off recite or anything..from now on I'll give my stuff to the goodwill down the street.. he didnt say thank you or anything. Just...