Threaded Needle Sewing — Local services in Tullahoma

Regarding Mark Anderson’s review about Threaded Needle Sewing placed 2 days ago. I and another customer was there when this situation occurred. The technician did show Mrs. Anderson how to thread her machine and very politely explained to her that he had replaced a missing part when she had it in for repairs 3 weeks ago.It was obviously missing when she had purchased it used 7 years ago. She was rude and hateful to the tech, yelling and simply wouldn’t listen. Mr. Anderson had left the store and wasn’t even in there during this conversation. I have 4 sewing and embroidery machines. Threaded Needle has always been fantastic to deal with. I won’t take my machines anywhere else and haven’t for 9 years. I just hate to see anyone give a bad review when it...

I bought my Janome sewing machine here, and I got a lemon. They weren't happy when I brought back a $999.00 sewing machine (on sale) and tried to convince me there was nothing wrong with the machine. As soon as they realized the machine DID have a problem, even though the exchange time limit had expired they bent over backwards with the company for me. I was given a new machine and a free yearly maintenance check on my machine. By the way, I love my sewing machine and have bought other items from this store. They are...

Been here multiple times—a time that sticks out is me bringing my sewing machine in because the thread kept bunching up. The shop owner plugged it up for me to demonstrate for her, and when I finished she rethreaded my bobbin and upper thread. Immediately fixed. I was too sure that it was a different issue that I hadn’t rethreaded both threads. She solved my problem for free when she could have let me drop it off assuming I had an expensive problem. Will always recommend...