The MAAC Sports & Fitness — Local services in Vienna Charter Township

If you’re using this place for the basketball courts, then you’ll like it. If you’re using it for the gym you’ll be disappointed. Equipment is broken constantly and takes forever for it to get fixed, if it gets fixed at all. Internet is always iffy so if you use streaming for music it will most likely cut in and out. They charge members a $20 fee once a year in addition to your monthly charge for “gym improvement” but we have yet to see ANY new machines or equipment and we’ve been here for two years. There have been machines taken out but zero new machine. They have turf on the gym floor. It has wrinkles in it everywhere so if you’re someone who does floor work, it seems like a minor thing, but it really does get in the way. The manager used to sit at the front and was easily available for questions. Now he sits in the back office with the door closed half the time and is completely unapproachable. They have these golf carts out front and they have been focusing 90% of their time on that and bare minimum on the gym. It’s extremely disappointing and I really would not recommend this for a gym to anyone. Maybe if the membership were significantly cheaper then it would be something nice to just pop into but for what you pay there are other locally owned gyms that are more worth your money. (Also they’re now selling whatever the heck these things are too. Like I said, this is where all their focus goes because it is most definitely not the gym that members pay a pretty good price for. I find that highly disrespectful to the members.)

Edit: There used to be an ab machine where this is now located INSIDE the gym area. Again, the disrespect this shows for paying gym members...

I had originally got a membership at this gym so I would be able to use the basketball courts and workout equipment at any time of day, quickly learned that the courts are closed at night due to no staff being around and even when the courts are open majority of the time they're being used and no members can use them.

If that wasn't bad enough multiple times workout machines have been broken and in a completely unusable state, on top of all that staff are quite rude and unwilling to help.

$40 a month for a membership and little to no access to basketball courts is an outrageous price, the staff will tell you that it's cheap for a gym membership but the YMCA offers unlimited 24/7 access to basketball courts, pools, and more for $31 monthly. Planet fitness is even cheaper and doesn't have staff problems.

I've also had issues with being double charged for my membership fee and the manager refusing to issue me a refund despite the double charge being completely their fault, will definitely never be going to this gym again as there are MUCH MUCH better options for cheaper.

On an additional note the hip abduction machine was broken for quite a while but even after being fixed the machine still felt unsafe to use, after being fixed one of the bars on it had caught my ankle and left a nasty bruise for quite a while. You can tell a majority of the machines are not cared for, they're covered in duct tape and parts rattle or come loose while using them, I felt like I could be seriously injured If i used heavy weights with them.

In response to the owners response, this is more proof that the staff and even owner are extremely rude to...

I have been a member here for over 2 years paying for 3 monthly memberships. On multiple occasions my wife and I have brought our son with us when we work out. It was never an issue, staff was polite and accommodating. This evening I brought my son with me just as I had done the night before! Tonight was different, when a newer front counter worker approached me saying she was on the phone with her manager and we needed to leave. Long story short I was told to leave and my membership was canceled without out any prior incidents or warning. Requesting a call from the owner.

Reply back- If you are going to call me a lair please provide proof and confirmation that there was ever a conversation, phone call, or email correspondence.

Update On the evening of September 6th 2024 24 hrs after review was written, The manager Aimee had the Genesee County sheriffs Department sent to my house. Google reviews, especially the one I have left! Are legal! Filing a false police report, not so much. Recommendation if you’re gonna join a gym this is...