Longmeadow Farm & Home Supply — Local services in Wakefield

If you're looking for really bad customer service you'll like Longmeadow Farm and Home Supply. Because the place is local in the past I've gone there for many things. No more. Today, a Wednesday, at 9:30 A.M and at 10 A.M. I called and got voice mail! I was calling TO BUY SOMETHING because I needed it ASAP and didn't want to waste my time driving there if they didn't have it. So instead of choosing the store option on voice mail, the second time I called, I chose the administrative offices and asked for the owner. As luck would have it the guy that answered said that he was the owner. I asked him why I would get voice mail during normal business hours and he abruptly said to me; "because I only have four people on the floor and we're very busy....what-da-ya-want?" I've sent workers there for items and when they were told that they were out of stock she went through the isles and found what she asked for. I was there last weekend, asked for an item, was told that they didn't stock it and when pointed to an area that it might be in, I found two of them while three employees chatted behind the counter. Sometimes businesses get to a point at which they think they only need so show up in the morning and open the door. That's usually the beginning of the end. I won't be...

This hardware store is a throwback to what real hardware stores are supposed to be. You can have your Lowes, Home Depot, and the rest of the crap stores that carry 99% of their items from China. Go ahead and look it up. Even the pieces that state "American Made" are simple assembled here. I love this store! Do I get lost & spend too much time in there searching...yes. Could they arrange things a little better...yes. Do their hours suck really bad on weekends in the summer...yes. Hopefully the owner will read that last sentence. The summer is you money maker. Even staying open until 7:30 would be a huge bonus. All that said, I for one, will continue to support the little local stores & with Longmeadow, there's over 30,000 items to choose from. Great people and help support this dying breed. Thank you, Longmeadow! Gregg...

We go there for chicken feed occasionally. They're not the worst around, although customer service doesn't seem to be their strongest asset. Who cares? It's a hardware/farm supply store! Know what you need/want, look for it, and you might find it. Don't expect the people behind the counter to know what you're talking about. They're kids! They stock a lot of stuff, most of it isn't priced but now they provide those things where you can scan it and get the price. Don't sweat the small stuff, and you'll do fine. And I like that they don't care if it's summer or winter, when they're closed,...