We have had DSL service with Century Link for over a decade. During the last few months, our Internet connection would go down at least every other day for brief periods. Last Sunday it went out completely along with the whole town. Calling technical support is a painful process because they only know how to go off of a script (did you reboot your modem, blah blah blah). While most people's internet came back on Monday, ours did not. After another call to technical service, we we were told it would be over a week for a technician to come out. Since our kids' homework (Google Drive) depends on an internet connection that was unacceptable.
I had heard of Night Owl but did not know much about them. I called Andy at Night Owl to see if our house would have a clear enough view of the tower to get a connection. He promptly got back to me and said it could be hooked up the next. The installation went smooth and so far we have a very stable internet connection. Would...
Read moreWe have had this service for a month and can't believe how great it has worked! We moved from a metropolitan area with terrible internet service but claimed to be the same speed as we have now, for the same price we pay now. The difference is amazing! Setup was quick and easy. It was so nice to not have to any follow up phone calls because setup wasn't done correctly, as most things seems to go...
Read moreNight Owl is an amazing internet service with an even better staff. The maintenance crew at our apartment weed whipped the internet cable. James came to our place the following evening and reinstalled the whole hook up for us. He was very professional, nice, and easy to talk to. I absolutely recommend...
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