The company I just started working for uses Mike for any of their IT needs. He recently was called in to install the new "Mini Computer" for me and WOW. The speed of the "Mini Computer" he installed BEATS any previous computer I've had. I work in what could be a fast paced environment so the fact that I don't have to worry about long wait times to load a program, no more worrying about my screen getting timed out due to my computer being overworked, it's been overall a 100/10 experience. Mike is such a personable person to work with, he's knowledgeable, understanding and will address ANY issue you may have before he leaves making sure everything is running accordingly and you are happy. 10/10 would...
Read moreI thought I was ready for a new laptop. Called Mike who told me to bring it in at my convenience which was next afternoon. He told me athough 6 years old, I had a very good computer and just needed to change to an up to date harddrive. Before noon the next day he called and said ready for pick up. When I arrived he told me he also completed a major Windows update. He had me start it up which took seconds rather than the at least 5 minutes, he checked another concern I had and all was good. His charge was exactly what he quoted. He also said to call him if I had any issues at all. Couldn't ask for better service. I'd give them...
Read moreOur company, Legacy Stairs & Millwork, Inc., was experiencing several computer issues. We knew we needed to address the situation in order to operate more efficiently. Mike Grossman of Tech Promise was recommended to us from another small business owner. When I contacted Mike he immediately jumped on virtually to take care of one of the immediate issues I was having. After that we had Mike come in to access our computer system and work up an estimate for the upgrades that were needed. The rest his history. Mike did a great job updating our system and we are all working much more efficiently. I highly recommend Mike and...
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