University Radiology — Local services in Wall Township

Main UR office never faxed over my script. Waited for an hr at wall on a Friday before I called and got them to send it over only to be told that it’s to late as I now missed the last appt by no fault of my own. I was told to go home and make a new appt. Next week. I like most clients are there for a medical need. I had to go home in pain for the weekend. The offices person does not understand what customer service is let alone apathy for a patient in need of medical assistance I suggest that you train or retrain your employees. After many visits over the years UR has...

Honest to God the rudest people I have ever dealt with in a medical facility. Extremely difficult to deal with and unhelpful to a patient who was in a great deal of pain and unsympathetic. I will be following up with management to complain. When working in a medical field a receptionist and tech should be more caring and helpful and patient. If you’re unable to fulfill that then please find another career. Look for another location and if possible avoid Wall...

I was disappointed in the time involved to see my MRI results in the Portal. 4 full days (Monday-Friday) after the test nothing was available. This was a problem since I had a doctor appointment early the following Monday to review results. Your front desk associate, Lauren, made a call/sent an email and the printout was available within 3 hours. Special thank you to Lauren for...