I bought a pair of Obermeyer ski pants for a few hundred dollars there because I forgot mine back home. They ripped the one time I used them skiing that day and I dropped them back off to see if I could exchange them or get them repaired. They called me back days later and said they wouldn’t exchange them. I drove back up to Sugarbush to ski and stopped in just to pick them up and they couldn’t find them. I asked them to ship them to me when they did find them and left my address. I called 5 -10 times leaving voicemails and they never called me back. Basically charged me $300 for defective ski pants and then stole them....
   Read moreStaff are friendly, but the rental price is not. They are $9 cheaper than the weekend rate at the sugarbush resort, but still more expensive than the weekday rate at sugarbush. They don’t have multi day discount, so if you renting 2 or more days, it’s even MORE expensive than renting at sugarbush directly. In addition, the boots and the skis look old and are mediocre, so I don’t think it’s...
   Read moreGreat service! I've been there a few times, bought a pair of skis from them a couple years ago. Today we went there looking for a lease package for my daughter. They didn't quite have the right fit for her so they recommended someone else and even called them to check if they had what we needed. Major kudos! We'll be back soon for...
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