I got the chance to meet the Titan Washington, IL manager this evening, Prisca! I was actually having difficulty swiping my key tag, as the plastic lamination was peeling up on it from being on my keys. I saw that someone was working so I called the gym and she answered. She let me know I just needed a new key tag. She printed a new one off for me and recommended I place it in my wallet so it lasts longer. Prisca is such a sweetheart and so helpful, she gave me amazing customer service! Titan Fitness is so lucky...
Read moreShady ownership, they will only let you sign long contracts.. which is ok i guess.. but had an issue when they were shut down for like 8 months during covid. They sent me 0 notifications when they decided to re open there gym and over that nearly year my old payment plan expired and apparently i had 2 months left on my contract (when they decided to re open) and they sent in 80$ to attack my credit score which i will definitely be disputing it. And absolutely would suggest to people...
Read moreBEST GYM EVER!!!!the facility, weights, and machines are always clean. Everyone is so kind and willing to help and give corrections. great selection of machines and free weights. overall great equipment! the apparel is also very reasonably priced and comfy, so definitely get yourself some merch!!! i couldn’t want anything more for a great local gym, if you’re thinking about getting a membership, GET...
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