Smoke Buddy Head Shop — Local services in Waterford Township

Went to buy a vape last night, and the guy took it out of the packaging and handed it to me. I then walked out of the store and went down to the end of the plaza to finish playing euchre at the Waterford Eagles. I took my first puff when I got back And it tasted like it was burning so while I was playing, I asked my mom to take it back down to ask the guys if they would exchange it for the same one or something different because it didn't taste right two guys were working. The one guy said he was gonna try it through his T-shirt, which he did said didn't taste like it was burning to him. It tasted normal but the fact is he put his mouth on it then he put a little plastic thing on it and took another puff and again he said it was fine. He said there was nothing they could do about it that his hands were tied really you're gonna lose a customer over a $19 vape and argue with me and my mom not only that my mom called back today to try to talk to the owner, Steve, but I guess he's never there and the manager is never there either only on Fridays so the fact of the matter is put his mouth on my vape whether it was through a T-shirt or when he put a little plastic thing on the end of it, that's got to be against Michigan regulations. And to tap it off the guy that I talked to today said well how do I know that you didn't walk out and try to return a used one seriously I'm 73 years old. Do you think I'd be wasting my time playing games with these two idiots no offense, dumb and dumber. I'm gonna go on every single social media to let them know how disgusting these people are over a $19 vape accusing us of trying to return a used one you know what it's really disgusting and l am going to call the state of Michigan because he put his mouth on my daughter's vape he says to me oh yeah well next time if you come in, we'll discount what is wrong with this picture. Loss customers over...

Not a Puffco authorized retailer, Puffco will not honor warranties from the shop. If you go to Puffco's website they have an authorized retailer lookup. It's in Puffco's limited warranty that they will not honor from unauthorized shops. Plus they charge over MSRP. Edit: after owners dodgy response, I'll be posting pictures tomorrow of puffco rejecting my receipt from these guys for warranty. And puffco certainly didn't tell you to sell the pivot for $5 more than MSRP in its first week it was out,...

I bought an Ooze vape pen from this place and after charging it the first time it caught on fire while I was charging it. The guy who sold me the pen told me that he couldn't give me another one or refund my money after I almost burnt my house down with a product that he recommended. Absolutely horrible customer service, tried to sell me a new pen instead of making it right. Don't waste your time here, go somewhere who appreciates...