Firefly Floral & Gifts — Local services in Waupaca

Unfortunately, the flowers were delivered a day earlier than what I selected on the mandatory choice of date on the online order form. This day was selected because I would have family around to come pick them up, because of what did/could go wrong with weather or destructive pets. When I called to try and resolve, the owner replied with excuses saying that they called a few times before delivery, which I had picked up and said hello twice and both times was hung up on. She told me it must have been my phone’s fault because they didn’t hear anything - pretty sure it wasn’t- I have a brand new IPhone and have never had that happen before. She also said that they had a massive amount of deliveries that weekend (totally understandable) so they deliver early if they can. Personally, I don’t think there should be a $10 delivery fee charged if the flowers aren’t planned to be delivered on the date chosen, despite having a lot of orders. Unfortunately, I won’t be ordering from...

I don’t usually write a review but in this case I would like to share my experience. I wanted to get my mother something special for Mother’s Day since I live in another state. I ordered an upgraded version of one of their floral displays. The arrangement was nice but looked like a standard version not the upgrade I paid extra for. It was delivered in a cheaper pot versus the basket on the picture. I talked to the owner and was less than satisfied with the response. Delivery was on time, on Wednesday so my mom could enjoy for a while. The flowers didn’t even last until Mother’s Day. Even poor quality flowers should last longer than 3 days. Needless to say, I will not be using this...

My order was delivered on Valentines day when I requested Friday Feb 16th in my order. The anniversary of my dad's death is the 16th so I wanted my mom to receive roses on THAT day, not Valentines day. Also I ordered plain red roses pictured online. I didnt want anything added to it. Especially not a red and white poka dot bow when it was for a thinking of you somber day. Please don't add things that weren't asked for. There is a reason we pick...