Pinelawn Memorial Park — Local services in Wauwatosa

We buried my dad only 3 months ago. It was difficult to visit him on the 1st Father's Day that he was no longer here, but we did. We put a nice cross and flag (he was also a veteran) right next to the headstone - so close that it touched it. A few days later another family member visited the grave, but the cross and flag were gone! My brother met with the "powers that be" in the office and was told they can't trim around those items (other gravesites had similar things still there!!!) and handed him a copy of the rules. REALLY? They were rude, crude and socially UNACCEPTABLE!!! My uncle subsequently glued a cross ON the headstone and put the flag inside of the vase. The flag is once again gone, and the cross was laying several feet from the gravestone. So who the hell are they to tell someone a flag is not to be used on a veteran's gravesite. Daddy fought for our freedom in Korea so we could have choices and freedoms, and they can't even keep a flag inside of the vase??? People fly flags in front of their businesses, etc. every day of the year. This borders...

Giving 1 star because 0 isn’t an option. My father passed away on 9/21/2021. Funeral was 9/3/2021. THREE plots were purchased and PAID IN FULL: one for dad, one for my mom when her time comes and a third was purchased in order to make room for a memorial bench which was paid in full as well. As of 10/19/2022, NOTHING marks my father’s final resting place…not even a temporary marker. We have made FOUR PEACEFUL requests and received only an empty apology and a bunch of excuses including blaming our salesman, Matt, for the gross oversight in ordering. Kerri claims she only started in July 2022, but that she is godly sorry and will “do everything possible to settle this for you” as quickly as possible. As winter approaches, my dad’s grave is still only marked by a small PILE OF DIRT. Not even a temporary memorial has been placed. We are re-traumatized and lack closure on our family’s loss and Pinelawn Memorial Park couldn’t care less. DO NOT entrust your loved one’s final resting needs to these people. They...

My parents decided a few years ago that they were going to do something with the plots my grandparents had left them at Pinelawn Cemetery. They called the cemetery and scheduled an appointment. The girl they spoke to was nice enough to come out to their home so they didnt have to travel from Waukesha to Milwaukee in the snow. When she came to the house she was very professional and even played with my parents crazy dogs before getting started. My parents liked her right away and trusted everything she told them. There was no pressure "sales pitchs" and she made them very comfortable with their decisions. Unfortunately when my father was diagnosed with cancer we needed to use their services much quicker than expected. Everyone was so professional and attentive to our needs. The casket my parents choose from Pinelawn was delivered to the funeral home before we even met with the funeral director! Their compassion did not go unnoticed and we are so thankful for their help. Thank you Pinelawn and...