iStore — Local services in Weaverville

The unit and facility itself is great. Easy access, clean and well maintained. My review is based on my close out. I was scheduled to be out on the last day of August. I had a wreck the day before, my vehicle was totaled, and could not fully complete the move until the next weekend. This was all communicated in real time and I made an extra effort to be out as early as possible. Was told that there was no way to get any relief on the full month rent charged for September even though I was out on the 7th. After renting this unit since 1/3/23, I would have thought a refund of at least 1/2 month would be justified, especially considering the circumstances. My first month rent was prorated to only charge for the days I actually occupied the unit so I’m still unclear as to why a refund is not possible. Had I known this, I would not have made any extra effort to be out before Sept 30 once I missed the original Aug 31 move-out day. If someone moves into this unit, I’m sure they will be charged for their rentals days giving the owners double rent for those days. This may not be a big deal to some but I definitely use that $75 for other things. If you use this company, your stuff will be well taken care of but I would NOT make any effort to be out a single day before the next month...

I have been renting from iStore for a number of years at both locations on Reems Cr. Rd. At both locations, the storage compound is kept clean. I was one of the earliest renters at the climate controlled location and my suggestion for improvement was immediately implemented. At the other unit, I had a problem with the locking mechanism and the owner came out immediately to help me - within10 minutes. My wife and I are quite satisfied with both locations and have found the owner to be quite friendly...

This storage facility is beyond excellent! If you're looking for a place to store your belongings, this is the place. Look no further! The units are spacious and clean. The area is big enough for moving trucks to come in and out with ease. The location is very well maintained and taken care of. The facility is very secure (gated) and the units look brand new. The owner Greg is super kind and very helpful! I truly appreciate my interactions with him. 5 stars isn't...