Tom's TV Sales & Services — Local services in West Grove

Although I didn't actually have any repairs done by this company I felt the need to share the experience I had with Tom. I called and left a message about an issue I was having with my 50 inch Vizio TV. Tom returned my call promptly and asked for the model number of the tv. He said he would check to see if there were any parts even available for that specific model. A couple days later Tom gave me a call back and informed me that there in fact weren't any parts readily available for that tv. Tom could have easily told me to bring the TV in so that he could make a quick buck off of me by charging me a deposit and then telling me there are no parts available. Instead he was honest and upfront from the beginning. You don't find those qualities in a lot of companies today. Much respect to Tom! I will definitely consider this company if I need repairs in the future....

When I contacted Costco regarding issues with my ~1 yr old Samsung TV, they referred the matter to Tom‘s TV Sales and Service. Tom called to diagnose the issue and immediately knew what was needed. As soon as Tom received the part, he called to set up an appointment for installation. I could not have been more impressed with Tom the man or his truly exceptional service. Tom provided the type of white-glove, old fashioned customer service that is rarely seen these days. He showed the utmost respect for my home and handled my 50 inch TV with extreme care. I needed to reach out to Tom a couple of times with questions and found him to be very responsive and helpful each time. I cannot say enough good things about Tom, and I very highly recommend him for all of your TV...

My Samsung - 82" Class Q60 flat screen TV made a loud pop noise and would not turn on. On January 4th I requested a service call through my Samsung account. Tom called me that same day to discuss the potential faults in my TV with me. He provided two possible diagnoses and quoted the cost on the spot. I thought my TV was going to be out of service for months but Tom ordered the parts and was at my house repairing my TV nine days later! Tom replaced the power supply. He was very prompt, prepared, courteous, informative, efficient and the price was very affordable, especially considering the replacement cost for the TV. Getting the TV repaired was definitely worth it! Added perk, Tom was honest, friendly and a generally...