I purchased (2) Adirondack Chairs from Families in 2010. These chairs were solidly built and well constructed. With proper maintenance and care, we’ve had these chairs on our deck for 13 years. This past April, I noticed that a rear support on one chair needed replacement and I contacted Barbara at Families to see if they could repair the chair. Barbara called several of her suppliers and tracked down a replacement part. I brought the 13 year old chair back to them and they stood behind the product and repaired it. Thank you Families for the service and support after 13 years....
Read moreIt seams like customer service has become a thing of the past (especially during this COVID nightmare), but not with Families. They have great products, great prices and even better costumer service. Barbara was such a pleasure to do business with, and Paul was amazing, carrying and building our new playset by himself...IN THE RAIN! We thought for sure our kids were going to be disappointed by a weather delay, but Paul powered through and delivered efficiently! We will absolutely be doing business with Families in the future and will recommend everyone to do the same. Thank...
Read moreThe FAMILIES crew has been fantastic to work with. They had a great selection, friendly sales team and the delivery and install was quick and professional. We ended up buying a picnic table, 4 comfortable adirondack-style chairs and a swingset for the kids. Highly recommended for selection, competitive prices, great delivery and high integrity and...
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