Neighborhood Home — Local services in West Union

Buyer beware. Good sales persons when making the sale. Useless after. Bought 2 recliners. one has a deformed handle. The recline releases could throw a hip. Have to climb out of the chair to close it. I am 70 years old. It functions nothing like the floor model. Arms already pilling. Went back after the weekend, and said I was not happy with the chairs at all. Asked what my options were. Before even asking what was wrong, the clerk said," sell them on Facebook market. Once they are in the home, they have no return". Never had this from any furniture store. Very...

I ordered furniture that took over 20 weeks to arrive. I was told if it went past that date I would get 14% back in store credit (after calling several times to check on it and was told the same thing by more than one person). I went in to use the credit and they told me I already got the set at a good deal and was not getting in store credit. We called management and they said the same, and that it was due to poor in store training. In addition, the quality of the furniture is not good. Very...

The sales clerk was friendly and helpful. I found a recliner that I liked and the price was reasonable. Delivery is a joke - pay $120 AND wait an entire week to get delivered 5 miles. Plus they don’t even remove your old furniture. Dessel Roach offers free delivery to the spot in your house AND takes your old furniture. For Free. I will shop Dessel Roach first when...