I usually enjoy going to this GameStop. Great friendly customer service typically. Last time I went in however, was a very big disappointment.
I went up to the cash register to who I assume was a lady from training or corporate, I’m not too sure. She immediately pushes on the stupid paid rewards program, which is fine because I usually just say no. She then continues to push me about the dumb paid program more times before finally starting to ring me up. Then, as I give her the unpaid version of the rewards program I have, she again asks if I want the paid version. To which I say no and it’s just my dads account. (I am under 18 and don’t desire to set up my own account.) She then tells me that I lost money and tell to my dad that he lost me money. Definitely makes me want to sign up for the paid program after a guilt trip. 🙄 This was a horrible experience all around. As someone who work with customer service representative, I know being that pushy will only cause problems. Seems management or wherever that lady was from hasn’t figure that out yet. Very dissatisfied with this experience. I will definitely not be shopping here much longer if I continue to be...
Read moreNot impressed with this Gamestop. Before stepping into the store I see signs “CLEARANCE Buy One, Get On Free on all Clearance Items!” Also all over inside the store.
Well, I was shopping approximately 30-40mins in the store. My 10 year old was having a decent conversation and in a way my son felt hyped to buy a Naruto Funko Pop. I was on the phone with my wife and mentioned the offer and how I was going to buy a few items.
Unfortunately, 30-40 mins into my shopping and already setting the items aside, the staff member said “just letting you know our clearance is actually 30% off and not the buy one get one free. I was suppose to take these down earlier this morning.” Time was 4 PM already.
I told him this is why I am shopping here. He insisted that it will be 30% off. I dropped my items and instructed my son to do so as well.
Rather drive to the other Gamestop in Taylorsville although WVC gamestop is closer.
Ended up shopping online and got a better deal. 50% off for all Clearance Funko Pops and going in for another shipping order as of this...
Read moreI recently visited the GameStop near my place and had a very good experience. The staff was friendly and knowledgeable, making me feel welcome as soon as I walked in.
The store offers a decent selection of games, consoles, and accessories. I was particularly pleased with the variety of pre-owned games available, all in good condition and fairly priced. It’s clear they maintain their inventory well.
Customer service was a highlight of my visit. The staff was helpful and provided some great recommendations based on my interests. Their passion for gaming was noticeable, which made for a pleasant shopping experience.
The store was clean and organized, making it easy to find what I was looking for. The checkout process was smooth, and they had a few good promotions going on.
Overall, my visit to GameStop was enjoyable. Whether you’re a regular gamer or just browsing, this store is worth a visit. I’ll definitely be...
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