Abbot Mill — Local services in Westford

The Folly of Forge Village.

Edit: I guess the new property manager is continuing the gaslighting trend of Kelsey Caverly and the rest of the old crew. If your review isn't honoring the Landlord as a god, they'll apologize that you "perceived" the place inaccurately. What a joke.

Enjoy the rats, enjoy the cancer from radon exposure they never told tenants about. Enjoy the mold. Enjoy constant tenant turnover, enjoy unstable management staff changing annually.

Cushman & Wakefield: you're too late to stop the tenants union. The office staff is in over their heads and have lost control of the property.

The pros: a lake within walking distance, the village is interconnected via hiking trails that it seems nearly no one is aware of

The rest: Endless flooding garages, sewage bubbling up (horrible smells) and flowing into Stony Brook ,Westford's water supply). Insufficient dumpsters, Phase 1 kitchens falling apart, major appliances failing, maintenance requests left unresolved. These were all issues before the takeover. Unfortunately, after the place was purchased by some New York pandemic real estate hobbyists and Cushman & Wakefield took over management, the writing was on the wall.

The rent increases came swiftly, and the vacancies have skyrocketed. Lots of families are no longer able to afford to rent here, and in this small town, there aren't many other options. They're charging city rents they claim are "market rate" when many floorplans lack a door or even full walls around one of the bedrooms. City rents, in the middle of nowhere village lacking pedestrian infrastructure, full of drunk drivers, with just a liquor store open at night. Hilarious.

The apartments themselves could be so much better, if only they weren't constructed so poorly. People are not joking when they say you can hear your neighbor sneeze. You'll hear their phone notifications, if they're upstairs you'll hear them clomping around as there's no sound insulation between floors. If you're in buildings 2 or 1B, due to the way the parking garages were excavated removing a lot of the earth from beneath the buildings, you also get to feel earthquake tremors and watch hanging lamps shaking around any time a car is moving beneath the building. Some of the Phase 2 buildings were once corrugated metal sheds! How Quaint!

Cushman & Wakefield needs to bypass Kelsey and listen to the tenants. Take seriously that you manage a large, complex, and very old structure that several hundred families call home. It'll take more than new faces in the office, but that'd be where to start. That $49M loan should help...

What started as a cool looking open, modern, loft apartment ended in chaos.

First minor or odd things, but consistent like washer and driers not working properly that were fixed but would keep happening. The street as someone else pointed out was flooded for almost six months without being fixed at all.

Then the unit next to us had the floors refinished with Tung oil, the scent so nauseating it literally made our two year old vomit. But when we called their emergency hotline were told it 'wasn't an emergency/urgent' and I had to let them know I could have the fire department force open the unit for us if they didn't want to at least open the windows. And the leaks from the ceiling and mold/fungus, the broken deck with rotted holes, the wasps and other bugs, dog feces everywhere, and we had a storage unit that leaked ice melt water from the garage above onto our belongings. See the pictures for yourself. but still even when I brought the mildly damaged items to his office the owner accused us of lying, said he 'does not feel they are responsible for damages' even caused by their own neglect, illegally threatened to evict us in retaliation when we went to department of public health, and ended up following through on that threat by having multiple lawyers send us notices of non-renewal just for standing up for our safety, maintenance and the well being of our family.

Sounds like a place you want to live? Maybe just a year but think again if you're really considering it. The owner is a master manipulater, prideful to no end, and makes threats to people if he doesn't want to fix problems that are real so he can save every penny towards further investment as opposed to maintaining the investments he has. For what youre paying, $2-2.5k, we certainly expected better. By the time we were out we were glad to leave. Small problems should not be everywhere you turn and the customer service of your tennant should be a top priority, not the...

Lots of staff turnover with new management so beware. Apartments are unique but have noise leakage, some have it worse being next to the train, or with a shared patio area where sounds of neighbors outdoor antics ricochet between buildings and seem like they're right inside your apartment. Dog park is new but unmanaged and often riddled with dog feces as is the entire property. Currently, management seems to impose no repercussions but continues to increase rent prices. Millworks next door hosts weekend tournaments and traffic funnels thru Abbot Mill property, with no speed or parking enforcement. Abbot residents will find they have no resident spaces to park during tournaments and will need to watch where they and their pets walk for fear of being hit and deal with litter on the grounds afterward. Caveat emptor at Abbot Mill until they fix their management and property problems. Three stars because it was nice here years ago and has potential to...