PGS Gold & Coin — Local services in Wheaton

Yesterday was our first experience going to a shop like this. However, my husband and I had grown weary of looking at bins and jars of old coins and jewelry, both of which were from our parents. We’d done a massive clean up over Christmas and moved these items from closet shelf to closet shelf. So, we finally decided to part with them rather than have them continue to collect dust.

My husband’s parent's jewelry consisted of three rings, one pendant, one pair of clip on earrings and a 22 inch silver herringbone chain, which my friends had said was white gold. He also had an interesting silver dollar with Lady Diana and Prince Charles on it.

We went in the morning to PGS Gold and Coin in Wheaton. You have to be “buzzed in.” Mary was VERY helpful, sweet and knowledgable. She looked carefully at all the items, discerning immediately that two rings were 10 carat gold, one was a mix of 24 carat and 10 carat and the earrings were strictly costume jewelry. The pendant was also 10 carat gold. (Interestingly,the silver chain was NOT gold, even though the clasp had the 14K “stamp” on it.) She looked at items visually, used a magnetic device and other techniques, as well as weighing everything.

Having an expert look at these items was great learning experience for us. Mary carefully described what she was seeing, explained how 10K, 14K and 24K differed and gave us a price that was more than fair. It was our decision if we wanted to sell the items or keep them. We chose to sell her of all of the items except the silver chain.

After such a pleasant experience, we both returned that afternoon with THE COINS. My husband had a tin of so-called treasures and I had a huge big plastic container containing jars of coins, some even in an old tootsie roll bank (which was hard to open.) We were very lucky that the shop was empty during that time, as we brought a LOT of items. Mary began with my husbands tin from his parents, loaded with coins, most of which were basically “face value.” A few coins of the coins had value, however. With my bin, Mary sorted thru literally thousands of coins, using a magnifier device to look closely at some of them. More than 2/3 were merely face value coins, which we later brought to a bank.

However, I had one silver dollar from the 1889 that was worth $12 dollars! There were so many coins that the other lady working there assisted Mary with sifting through all the coins to identify the solid silver, wheat pennies etc from the face value coins. What a job! Some jars hadn’t been opened in so long that my husband had to use brute strength to get the jar lids off! (I would advise making an appointment if you have that much stuff.) Luckily, it was in the middle of the afternoon and only one other customer came in at the beginning of this process.

Mary patiently added up all the coins of value, and again offered us a fair price. (The price seemed to be based on weight primarily, with a few “special coins” off to the side being worth more due to their rarity.) Again, it was a nice experience. And the best part was returning home to our now completely empty closet shelves! Thank you, Mary! You were a pleasure to do...

If I can give a negative 100 stars I would. This place is a total rip-off!!! I came to the store with a whole bunch of diamond jewelry with carats ranging from .5 ct to 1.12 ct and all in 14k white gold. The monster that calls herself Susan made us wait two and a half hours, while she was on eBay looking at bottom auction prices of "similar" items, and then insulted us by offering not even 1% of the value of my jewelry. We had a wedding band that is absolutely brand new, with 1 full carat diamond, on a 14k white gold, bought at Helzberg for $3000, and she offered $190, saying that's the current market value and she's not the one dictating the prices. Ironically, they had a similar style USED ring on their store display with less carats and a smaller band, which they were selling for $650. That was a total joke!!! Maybe if we came in with the hope diamond she might have offered us $600 for it. They prey on desperate people and then make a killing! DO NOT GO HERE!!! If you have valuable items, just post them on eBay because that's where they get their prices, and offer you only 25% of the lowest similar items. The sad part was, there were many people who walked in while we were there and then got ripped off right in front of us. Susan did not even check the coins, she just weighed them and offered a hundred dollars. There's a special special spot in hell for these kinds of people...

PGS Gold & Coin in Wheaton, IL is THE go to place to appraise and meticulously evaluate your gold, silver, platinum, and precious, rare collectibles and coins for the very BEST and most precise prices!

Today, I did not just turn in L long-held14 karat gold. Today, I got to meet, admire, and enjoy the total experience of the highest artistic appraisal and evaluation possible from an amazing person, namely, Patrick, whom I was referred to from a cherished friend who is a business franchisee.

Patrick is someone who has truly been a humble student of this business and does what I have never seen before in any other type of appraisal precious metal shop or higher end pawn shop for that matter: He explained every step of the way, and I was absolutely loving every moment of this. I love learning and am a researcher by nature; and I was frankly blown away by the absolute educational and positive experience I had with Patrick. We even had a nice conversation about other common past travel and experiences in life.

A true old school/new school/ foundation-setting exceptional experience!

As long as Patrick (and Dave) are leading the way at this fine business, I hope to be a returning customer for years to come!

A Rare five star experience!

I rarely give true, full five stars reviews....