Beverage Bank — Local services in Whitesburg

The only reason the store has the scores it currently does is due to fake reviews being made by employees, friends, and family. Go to Yelp and see the reviews there. The owner is nasty to employees and customers. I shopped there a few times but had not seen him until recently. He was nasty to the employees and with a customer just ahead of me. I sat my items down on the counter and walked out. went to Carrollton to get my items. Better prices and much nicer people. Go back and look at his nasty responses to other people with negative things to say. His most recent nasty responses have been removed as the ability to delete a response times out after a while. Notice all of the responses with just a dot? Those are the ones he deleted but was unable to delete the others. He has no business being the face of a business either in person or online. Edited to respond to the owner You just proved everything I said about you in my review :-). As a business owner myself, I will offer a little advice, though I know you won't take it. Perhaps you should let somebody else handle your social media presence and manage the store. Perhaps another family member? If not, you should consider actually responding to the customers who are posting nice things, if they really are legit and not employees being coerced to post them, and simply apologize to the complaining customers with a suggestion of giving your location another try. Of course, with the largest complaint being your ridiculous prices, you're not going to be around much longer with all of the competition coming, so, just continue in the death spiral you've caused knowing that your customers have plenty of other options than to deal with price gouging, poor service, lack of customer appreciation, and bad attitudes. UPDATE #2: As I said he was doing with other negative reviews, he has now deleted the nasty, childish, name-calling response he left to my review. It would be funny that this 'man' actually runs a business and interfaces with the public if it wasn't...

Visited this location for the first time about a month ago and at first I thought this is a nice package store with a wide selection. As I walked around the store 2 females who were working started carrying on about their job in a negative way. If was not a very pleasing first impression . As I looked around at the beverages they had to offer I had to listen to them complain about their jobs, complain about other employees not doing their job and listen to them gossip and talk very loud. Then I decided to look at their hard to find allocated bourbon’s and was blown away by the price gouging that’s taking place. Some bourbons were marked up 4-7 times msrp. Basically their shelf with the good stuff is a museum to admire and that’s about it, because only a fool would pay those high prices. Instead of looking out for their customers and providing a fair price they choose greed. I can understand and don’t have a problem with someone charging someone double msrp but to jack the prices up that high is unethical. High end bourbon seekers beware and save you time by looking somewhere else.And as you can see on the other review when you’re critical and honest about this place you get accused of posting a fake review. I’ll stop in again next time I’m passing through and take...

I think only desperate drinkers go here because they price gouge so bad you'd have to be desperate to pay those prices! I paid double what golden grain costs where I normally buy it. I use it in my homemade hand sanitizer. I didn't realize it until after I had paid and didn't get a receipt and couldn't get a refund. I think they don't give receipts on purpose so you can't get your money back. If you go there make sure you know what's the regular price for what you're buying. If not you could pay DOUBLE like I did. Regular price at Hwy. 5 beverage $30.99 for 1.75 liter. At Beverage Bank, same size, $60! Go somewhere...