We Fix Computers by Khalid, LLC — Local services in Williamsburg

Awhile ago I had my computer examined by Khalid. I didn't pay for a repair service, because I wasn't sure if I was willing to put anymore money into repairing it, but I did want to know what was wrong. He concluded that my hard drive was the problem. I asked for a quote which was a little high, but understandable since there is labor included. I replaced the hard drive myself with a brand new one and it still suffered from the same issue as before. Through trial and error (replacing parts with good parts) I discovered the cpu was the problem. He was also slightly rude to me, saying that "I shouldn't help anyone" with their computer when I have repaired family member's computers a handful of times. I didn't want to deal with my own because I didn't know what the problem was, and didn't feel like taking ram or other parts out of my other laptop to find out what was wrong at the time. When he delivered the computer he was much nicer so I figured that he mightve just had a bad day or something. It happens to the best of us. But I'm still a bit upset that I paid for a diagnostic service just to be told that a specific part of my computer needed to be replaced, when that was not the entire solution to the problem. I would say that he is good to go to if you are actually getting your computer repaired, I'm sure he is very experienced in that field, but if you are going to pay for diagnostics so that you can repair it yourself, I'm not sure I would...

August 2024: Two years later, Khalid is back to transfer my data to a new laptop. He is still the soft-spoken, kind and gentle man in whom I have complete confidence with my computers, printers, etc. After he had the new laptop was up and running, his instructions were to work with it for a month, then he would return and wipe the hard drive clean on the old laptop so it could be used as a backup. Great idea! If anything didn't transfer cleanly, there would still be an opportunity to reload after I'd worked with all the different software packages, etc., to detect any problems. Can't recommend him highly enough. He knows his stuff and his rates are very reasonable.

2022: Khalid spend several hours getting the bugs out of my laptop this morning in his calm and gentle manner. This man is a gem. If you need computer repair, call him. He will explain what he is doing, if you want to know, in clear and easily understood terms. When he had solved all the problems that I could think of, he had me boot up the laptop and, when it was still slow, he sat down again and worked for another 45 minutes till he was satisfied that it was running as fast as it should. He also had a UPC battery in his vehicle which we needed to replace the old one that had recently died for our desktop computer. I can't recommend him highly enough. He is an excellent technician...

I called Khalid because of the great reveiws I had seen in The Gazette and elsewhere. I am delighted to add my own review as Khalid exceeded all my expectations. He spent time with me and my computer making sure that I understood the steps he was taking and why. My computer and printers' functions have improved dramatically as a result of his work and attention to detail. And, best of all, he came to my house! Had I taken my computer to a store that specializes in fixing computers, my computer might have improved, but Khalid's being at my home allowed him to carefully assess how I used all of my devices, and to enhance and improve the...