Dollar Tree — Local services in Williamston

I know they didn’t have many application for management for this location, but they need to require some type of customer service training for the managers they do have. Shonda at the register was beyond friendly a smiling face she has some of the best customer service I’ve ever seen and as a district manager I’m always looking for ways to improve and teach my stores ways to give amazing customer service all around❤️

The “ Manager “ was leaned across one of the check outs commenting on me vaping in my way in saying over and over again that smoke was coming in the store. Firstly it did not go into the store, so make sure the camera is pulled up on that accusation. For two I don’t recall seeing a sign that says no vaping within X amount of feet of the entrance like I have on all my locations with my job. For 3 as a respectful human being you could of just said “ welcome to dollar tree how are yall doing today “ then after I answered you could of followed up with , “ would you mind not vaping by the entrance it bothers me “ or something along those lines. Anything would have been better then being leaned over the counter gossiping about the smoke and not talking directly to the customer, that’s embarrassing.

Shoutout to Shonda though, you did your thing girl. Amazing job!!!

Also management should focus on putting the truck up and clearing the floor of all the hazards that are unmarked where a customer can...

Lol I wanted some water and while at the register i found a bigger bottle there. So, I picked the bigger one and a worker had the audacity to tell me I need to put it back where I got it as if I work there. I'm a customer, not an employee. Also, the cashier put her hands all over the top of the bottle while scanning it which is nasty. I have no idea where your hands been. The workers here attitude is nasty and disgusting in my opinion and needs improvement. I love the...

Store is always a mess, store seems to never be open during regular business hours listed on the door. Like showing up on a Sunday and stopping by 2 or 3 different times and it not being open. Really hurts a small town for one of its stores not to open this door. They lack in management of staff. And one of their managers named Tina is one of the rudest women...