This is pretty much my go to, for most of my groceries. But when the remodel came I was super excited about seeing the improvements!
The store is bigger the carts are even bigger, the lines are too small for two of these carts to pass through without someone having to stop push the cart way over. These are small minot things. There was a lot of stuff that was never seen again after the remodel. Like Tony’s Clam Chowder which is a small business in Cedar Key that is the BEST Clam Chowder I have ever ate full of clams. I’m a Chef mind you. And they were the only ones I knew who supplied it besides driving 20 minutes to Cedar Key. That’s frustrating I feel like grocery stores in small towns, aka food deserts, should always try and keep the smaller businesses items on the shelf as the big ones have them across the world, so bring back Tony man!
The last few times I have been grocery shopping I have had some issues w my meat and my fresh vegetables and fruit. One of the biggest things that had me excited was the fact that they would have fresh mushrooms you pick of varies kinds. Well the display and tongs are in place but I have not seen ANY other mushrooms than what they had before which is Portebello mushrooms, which they are not just the small buttons they have large caps but there is listed on tne outside of the bin, three or four varieties and they placed the ports in those when they aren’t so I think that is a little deceptive and needs to be addressed. Mainly bc they are a whole lot more expensive than ports the ones listed on the price tags and there maybe customers who are not as knowledgeable as myself and think they are and charged three times the amount than Ports are. Fix this either take the labels down or add the mushrooms that are displayed in the tag.
I have also had to bring back several items. it spoiled bc I could cook. Like the next day, strawberries & too many times than I would like to admit. Meat was spoiled whic was rib eyes. They looked beautiful on one side but the back was a slimy greenish color and when I returned them she was disgusted but said not to buy that brand Ranchers something they have that brand meats and Winn Dixie brand band that I need ti stop buying them bc they are not USDA certified so you don’t even know for sure what you are getting or how old it is. I didn’t know that and I wonder how many more like me that didn’t know this is why I am reviewing to make potential customers aware. Overall it’s still my go too and why I rated 5 stars. The things I have mentioned happen far and i between so it’s still a...
Read moreI stopped in two days ago and went to the fresh bake shop to pick up 2 pumpkin pies. There were none. The very polite lady behind the counter dropped every thing she was doing to go all the way to the back of the store to get them for me.. I think her name might be Cynthia She is a very special person. One more note is the whole store has been updated and it is a pleasure shopping there. By the way , management in this store are very customer oriented. They are not snooty . We stopped at Winn Dixi today around 5:30 or so. The store was clean but not well stocked which was understandable as it is the beginning of the month. Carts were available which was nice. Meat counter looked very fresh and neat. Lots of specials throughout the store. Person taking care of the multiple self service checkouts was so so but may be he was having a bad day. I want to bring attention to a special employee that went out of his way to help my wife and I. He left the paper product aisle to go in the back room and bring out a gallon of fat free milk that was empty on the shelf. He is a very nice employee and should be commended for his hard work and customer service skills. His name is Mathew. Thank you for...
Read moreI’ve been going to this Winn Dixie since 2004. They’ve lost all the good loyal, employees that had been there for years. The deli department is the worst. I was there today, Tues between 2:30 and 3:00 not busy at all. There was one other customer. I waited for ten minutes, standing waiting for one of the two employees. One was working while the other carried on a personal conversation. Not once did any one ask me if they could help me. The attitude is horrible. I finally got upset and just bursted asking if I could be assisted. I was looked at in a demeaning manner, no one apologized. I mentioned that I was waiting while this long conversation was happening without any acknowledgement. They were rude, all of those employees look at you in a disgruntled way. What happened to all those great employees they used to have? They are all gone!. Everyone, bakery, deli, customer service etc. were professional, courteous. I will stop going to this Winn Dixie and start going to Publix. I don’t care if I have to drive 25 miles out but I am not putting up with attitudes, and nasty...
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