We used them for our business and we will use them for all our technical needs in the future!!! Quality of the products are everything we asked for and more! This company has been great to work with and extremely patient throughout the whole process. Lance has made sure we were extremely satisfied from beginning to end!!! Davante walked us through the app and made sure we were satisfied with installation and also understood how everything worked. This company wanted to make sure if we had ANY questions that they were answered! Most companies don’t want to hear if their customers have any questions these days because it’s a bother. Firewire repetitively asked if we had any other questions and wanted to make sure we were completely satisfied!!...
Read moreTo say that I am happy with the outstanding customer service I experienced with Lance at Fire Wire is a vast understatement. I contacted him on a Sunday afternoon to discuss mounting a TV over my fireplace. Within one hour, he returned my call and we set up a consultation. During his consultation, he took great care to answer all my questions very thoroughly and promptly sent a proposal, which I happily accepted. He completed the project quickly and efficiently. His professionalism and attention to detail was quite impressive. So much so that I would highly recommend this company to provide any of their services. They are knowledgeable, skilled, and highly personable. If you’re looking to get the job done right, then call Fire Wire right away! You’ll be...
Read moreFireWire took care of all our Audio/Video/internet needs for our newly constructed home. We have been pleased with the service they have provided and highly recommend them for all AV needs.
Update - 9/24/24. I called FireWire a few weeks ago to come out and fix some issues since they installed our AV system. I was told that someone would reach back out to me to schedule a date and time. No one reached back out to me. Had to schedule with another company.
Lance, owner called me personally to apologize for miscommunication. They are making things right. Proves they care about the work...
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