Swingle Countertops — Local services in Zanesville

Worst experience ever with a business. First I received one broken base cabinet. I waited another 2 weeks for it to come in. Then I began to install the cabinets to only find that they did the measurements wrong and the cabinets don't fit the wall that they were designed for. Upon calling them to explain the mess up. I also found out they ordered the wrong farm house sink. This sink didn't fit my sink base. So it was I wait another 6 weeks or have them cut and modify my sink base. They then had to take cabinets away and ordered new ones for the measurement mess up. The new cabinets came in and another busted cabinet. I know had to wait another 1.5 months for all the cabinets to come in to be able to finish my install and flooring. Not once did they try to do anything to make things right. I had to ask to discuss the bill which I got excuse after excuse. Horrible experience. Total I was over 3 months...

Not impressed. 2 weeks ago on a Monday I went to the showroom and picked countertops— very impressed with the building and service. Was told I’d get a call that week to set up a time to measure. By Friday I had not heard a word, I called and they said next week they’d be out. By the following Wednesday with no word at all I called again and they said they would be out that week. By Friday i still have not heard a word back. Today has been 2 whole weeks with no answer. I’ve wasted 2 weeks waiting on someone to call me to measure. I understand people are short staffed, and people are busy. But I was promised twice that they would be out to measure and never received a phone call. Disappointed & now have found...

We had a great experience with Swingle Countertops! Jodie’s expertise in decor ideas and styles made it easy for us and Jerry came to the house for measurements. Then, being a family owned business, their son did the installation. They were quick, clean and precise! We were so impressed with the quality of their work from beginning to end....AND the price was within our range...no high pressure sales pitch...just good honest people who give their clients what they want. Highly recommend to all our friends and family!! Thanks Swingle Countertops...we LOVE...