TLDR : Run for the hills from this place. Go to KFC instead. Seriously it's only 2km away. Less effort, less money and more yummy.
Otherwise read our review below!
I had a "fantastic" experience today at Hooga! The "highlight" of my trip! I would "highly" recommend to go here as the sheer amount of time to get there, effort to enjoy and money spent there is a world class experience!
Service standards were so good that it encourages customers to freshen up on our home skills by self cleaning the tables of other customers dishes and wiping the tables up! I'm now confident I can clean a table better than a professional butler!
Another unique ambience was the "aromatic" scent that was coming from the tables that encourages an iron stomach training better than national athletes!
Another special point was I learnt patience and how to achieve anything in life you must do it yourself! When after 30 minutes no one gave us a menu, that had to get the menu ourselves, write the order down ourselves and complete it at the counter ourselves! I am now confident enough that I can be a successful entrepreneur globally!
More so when we were faced with limited options that we came to learn to manage with the limited resources! Best real world corporate training!
The portions of the food as well as the tastes and cuisine will help people stay true and loyal to their diets! Guarenteed your weight goals will be met! More so when we were awaiting for the most special dish here and we once more learned why patience is valued in life when it took nearly an hour for our carbonara spaghetti to arrive! In what world is this considered carbonara? All the other dishes we ordered arrived cold and barely palatable, even the coffee and oreo cheesecake was mediocre. My gosh Gordon Ramsey would give the...
Read moreTRULY SELF SERVICE A truly bad experience
We came here for lunch on the 23rd December 2024, which was 1 day before Christmas Eve. When we enter the cafe, it was packed.
For my family, we ordered 1 fish and chip, 1 thai chicken rice, 1 butter chicken rice and 1 chicken carbonara.
The fish and chip arrived very fast within 15min. However, the thai chicken arrived around after 40min, butter chicken rice arrived around after 50min, and the chicken carbonara arrived after 60min. 60 MINUTES =1 HOUR for a Chicken Carbonara. They might as well just be starting to plant the wheat at this point.
For what we can see, the way that they cook the food order is NOT by FIRST COME FIRST SERVED basis. It is by “which food is the easiest to cook” basis. MAIN DISH that is easier to prepare e.g. nasi lemak would be prepared a lot lot faster. However, the point here is how hard is it to prepare a nasi lemak compare to thai chicken rice, butter chicken rice & chicken carbonara ?
At the 40min mark of us waiting for the food, we start to ask the staff to help us check our order. At the 50min mark we ask the staff again to help us to chase our order. However, at the 60min mark of us waiting, we went to counter to check on our last order, which fortunately the dish was just out of the kitchen, where we then take the dish to our own table. I think at some point, we might need to go into the kitchen to cook the dish ourself (Sarcasm btw)
All things aside of the bad food serving system they have, the cashier is friendly and the most of the food taste decent ( the chicken carbonara, the last dish, dont taste good btw)
Thank you for your attention and we hope that the restaurant can improve on their food...
Read morevisiting Hooga Cafe on 11/6/2022 after seeing post about this cafe on Fb & Tiktok. i had to say that im very dissappointed with this cafe. the female staff with glasses and highlighted are kinda rude. like she doesn't want to talk to us when we're asking what food available that morning. and the food,totally PRICEY. Rm8.90 chicken porridge with just a few diced chicken. can u guys at least sprinkle some sesame oil and chopped spring onion? or should i'll be positive that Kundasang is running out of spring onion that day?item 86? the rm6.90 classic waffle..GoldenFish shop have better waffle than this cafe. American Breakfast served without ketchup.the baked beans tasted like they mix it with some chilli sauce and my friend had to eat her waffle without jam/butter/syrup. should i be positive on this?syrup/jam/butter is Item 86 on that day too? and last,the Hot Latte sell Rm9.90 and Iced Latte Rm14.90.. Rm5 just for the ice. and wasting my money for the bitter coffee and i can guarantee the so called Barista dont even know how to tamp the coffee ground on the Portafilter.how do i know? i saw him make my Latte. He tamping the coffee ground several times before put the Portafilter on the Group Head. steamed the milk at the same time he start to make shot (burnt shot because the espresso still dripping after 30seconds). the foam dont have have enough time to settle up so when he pour the milk into the coffee,the foam still mix up with the hot milk. and the result,latte's foam that look like sponge for washing dishes+burnt coffee with bitter after taste. if i can put negative 5 star on this...
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