Barmera Hotel Motel — Restaurant in Barmera

Well, what an absolute disaster.

You would think that when you book a large table, a month in advance, the staff would not look so surprised and rattled when the large group walks in.

Customers are pointed to a sign saying that steaks and chicken breast, would take 25-30 minutes. So, in an effort to avoid the long wait time, one simply orders a simple chicken schntizel to speed things up.

Cue 1.5 hours later….

After losing your appetite after you watch a hundred meals come out, you quickly realise that you should have taken the chance on the steak, and simply ask for your money back. When this is denied by the server, ‘because the chef said no’, you ask to talk to the manager.

Then, you are greeted by, ‘Pete’, who when confronted with the same dilemma, straight out refuses to refund your money. Pete’s staunch refusal is also coupled with a degree of disdain that could only possibly be a by-product, of having to oversee this utter garbage, for the last fifty years.

The Barmera Hotel is literally, one of the most horrid dining experiences I have had. To top it off, they aptly match the customer service, with their food, which was frankly, awful. The chef must be a dual amputee, blind, deaf and have no sense of smell. There’s no other way to explain the garbage that was slopped on the plate tonight (if you were lucky enough to be fed).

The staff are abrupt, rude, miserable, sad, discombobulated, tiresome and lacking any sense of pride, or care. If you absolutely need to eat at this establishment, maybe wait until you catch covid and lose your sense of...

We had a meal here tonight and are incredibly disappointed by the service. After waiting for our meals for an hour, we discovered that our meals were forgotten by the kitchen (which we understand happens from time to time). What was incredibly disappointing was that we were told our meals would be sent out ASAP, however we still had to wait another 30 minutes and see multiple meals delivered before ours. At the end, after waiting 1.5 hours, we asked for some level of customer service (like a refund on a meal), which is often offered at other places when similar poor service occurs (normally without having to ask). In the end, all they could offer was a dessert or more drinks but, after being there for 2 hours with small children who were out way past their bedtime, we had to decline. They refused to refund us the drinks we had paid for earlier in the night. Overall a very disappointing experience and lacklustre...

What a complete joke. Would never visit this place ever again. Took an hour and a half to arrive. Didn’t order a steak as told it would take 30 mins. Should have ordered that as my parmi took over an hour. Was asked if we wanted veg or salad with our meals, a friendly young girl had to go to the salad bar to dish out two plates at a time. We were a table of 8. We ate our salads a good hour before our mains came but only 4 of us got our mains whilst the other 4 meals came half an hour later after. Service was shocking. Dirty salad plates sat in front of us for 50 mins. The food was below average and we were keen for dessert but we aren’t going to have it here or we won’t leave until after midnight! Do not venture out unless you’re totally desperate for food and don’t have any where else...