Hotel Richlands — Restaurant in Brisbane City

Horrible experience! Within 10 mins of sitting down there was a function of 150 people that came into the buffet area. My table only took a small plate because we wanted to try before we take a lot and i teach the kids to not waste food. We sat for 20mins and the line to the hot food was still long approx. 50 waiting. There were also people eating (plate in their hands) while waiting in line. We ended up eating dessert first hoping to get in line but no hope. Spoke to a lovely staff and i said if i had known i wouldnt have paid 80$ to eat here. We havent eaten. She called the assistant manager to speak to us. She said it was "our fault" visually you saw them and you still came in i said i would be nice if you had told me and warned me about the big function. She said the food will still be serving till 2pm. Which isnt the point because the kids were hungry and we already waited for 30mins and the line wasnt thinning out. I said yes i saw the group going into a function room i didnt know they would come out i mean they could have catering in there. How am i meant to know? She said its all link and its a function of 150. Ha. Yeh as if i should know and she was just rude. She completely missed the point and said you still ate. Im like hun.. that 1 piece of wing and a scoop of pasta cost 80$? The kids are eating dessert because we cant get to the hot food the dessert is the only thing we could get to. I understand it can get busy and it can get full like that but if i had seen that i woild have gone to Maccas. Imagine 150 in line getting food with a large number eating while waiting in line. The other staff member agreed, if she was at the counter she would have told us. When new people came in they told the others and they left decided not to come in. I had to ask for a refund she said no. Gave me a 25$ voucher.... which means nothing to me. We ended up...

Get ready for a feast!

This restaurant offers a relatively rich menu, with a spacious dining environment and plenty of seats. Many families gather here for dinner and birthday celebrations. It combines local flavors with Asian flavors, with meat, vegetables, seafood, desserts, fruits and drinks. The seafood is provided in a timely manner. Every time I go to pick up the food, I find that it has just been put in. When the food is almost collected, there is not enough seafood. I asked the waiter if there is any more, and they gave me a lot more! The price is $45 per person on weekends, which seems to be cheaper on weekdays. Because seafood is provided here on weekends, the price is slightly more expensive than usual. Drinks are paid and picked up by yourself. Basically, everyone who eats here will choose drinks. The overall environment and food are satisfactory, the price is affordable, so there are always many people coming, and the service is also very good. They don’t care whether the guests eat a lot, and always give you the best food, which is very important in a buffet. There are plenty of parking spaces outside the restaurant. Not only are there plenty of parking spaces in front of the restaurant, but there is also a large parking lot behind the restaurant. There are also special disabled parking spaces at the front of the restaurant, which provides convenience for disabled people to park and dine. I have been here several times before, with my family, and more often I come to this restaurant alone for a big meal! This is not the most high-end restaurant, but the food meets the needs of the masses. In today's soaring prices, the price and food and their service...

I was amazed seeing this place has a 4 Star Rating. Because the Quality of their Services and Food is definitely 2 Stars. 3 Stars on their Best Day. But when I looked at the Reviews. Coincidently after every Low Rating (1-2 Star Rating) there would be 3 or so 5 Star Ratings, as if they were trying to Flush out the Low Ratings. When it Comes to Moneys Worth, your definitely getting Ripped Off. Over priced Buffet and Menu. The Buffet is Practically empty most of the time, giving you limited Options to eat or having to wait for the Trays to be Re-Filled. On top of that you wait so long for the trays to be refilled once you taste your food you wished you had just grabbed Dessert. Their Dessert Menu is 7/10 very nice and the main reason my family like to have Family Gatherings there. The venue itself has a Nice Family Type of setting making it a Perfect Place to catch up with family and friends. But I just get annoyed knowing I'm spending $160 (For my family only not incl the rest of my family) And the Food could be Very decent or Very Trash 🥲🥲, could be more satisfied with some Makkas Dinner Box. But unfortunately we can't eat Makkas in the Hotel while the rest of my family eat the Buffet. If your going to be Charging those prices please atleast Match the Quality. Was going to Give a 3 star Rating but for the Suspicion of you guys trying to Flush out Bad Reviews. I'm leaving yous with a 1 and hope there's not consecutive 5 Star ratings after me so noone...