Silipo Coffee — Restaurant in Gold Coast City

A great hidden gem of a cafe and bean roastery. Their selection of packaged coffee beans is vast and unique. Their customer service is absolutely phenomenal and they are very friendly. When you buy coffee beans, they give you a free drink of your choice and in the same size as your bag of beans. For example if I bought a large bag of beans, I can order a free large drink of my choice but if i ordered a small bag of beans, i get a free small drink of my choice, etc. They also offer to grind the coffee down for your individual needs and based on what espresso machine/ coffee machine you use to brew your coffee. Splendid experience and we went back for more beans later that week. Overall bought about 10 kgs of beans from these guys. Super satisfied with the different flavours they offer and the selection of foreign beans. But thwir customer service was one of the best I've...

EDIT - the Sumatra Beans were underwhelming and at $23 for 250 grams.. better value and beans quality can be found elsewhere.

While the coffee ordered here is quite good, I was disappointed that their beans don’t have a roast date, and instead they only have a “best before” date.

While you can calculate the roast date by subtracting 3 months, many of their coffee beans didn’t have any date on them whatsoever. So the roast date was completely unknown on many bags.

This really makes it difficult to buy beans at their peak freshness. A roast date on their beans, would bring them in line with most other reputable roasters.

Otherwise, they make good coffee and have a good selection of coffee supplies. But the lack of clear and transparent roast dates for their beans may be a dealbreaker for many coffee...

Fantastic customer service I placed an online order for a coffee machine and received a phone call within 10 minutes explaining that due to the obvious supply issues coming from Europe that the particular machine that I had ordered was unavailable. Jacob provided an alternative option and even though it was slightly more expensive price matched with the machine that I had initially chosen. Conducting the transaction was simple and easy and communication was fast professional and friendly. I highly recommend them based on my experience of their service and even better they are a...