I often come here for food since I work nearby, but I had a very unpleasant experience today that I feel needs to be shared.
I ordered chicken katsudon, but they delivered something entirely different. When I pointed out the mistake, instead of acknowledging it or offering to replace the order, they blamed me, saying, "Oh, it's you who made the mistake, sorry," and made no effort to correct it. Now I ended up with something I do not even want.
I’m confident that I ordered correctly, but even if there was some confusion, their response was highly unprofessional.
From now on, I'll be advising my colleagues and everyone I know in the area to avoid this place due to their...
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