I find it a little challenging to read people sometimes when they are wearing a mask but there was no difficulty here. The woman was very abrupt and inpatient as if she had something better to do, the Centre was empty apart from myself and my husband so you would think she would welcome a sale. I asked for a cuppachino not too hot - it was lukewarm, hubby's was not very hot either and very weak. I asked for a banana bread with no butter, the bread was stale and she had buttered it. Hubby took it back, the woman was on her mobile and was quite annoyed at hubby that she had to put her call on hold, she was talking to a friend. All hubby got was an agruement that I had asked for butter, why would we take it back if I wanted butter and she had buttered it? But she continued to argue that she was right and refused to provide a fresh one. In hindsight, she did me a favour as I did try a corner of it eventually where she had not buttered it and it was like rubber, my guess... about 3 weeks past the use by date. Many years ago this was a nice little cafe and we enjoyed going there but now will be giving it a...
Read moreThe servo dollar coffee would have been a much better experience.
After kindly requesting if the coffee could be remade – I was given a latte instead of a cappuccino, their true personality showed. Apparently in 7 years they had never had a customer complain. (Find it hard to believe)
I was asked if I'd prefer a refund instead of having the coffee fixed (not remade). When I agreed to the refund, I was promptly denied it just so it would make me happy. This I don’t understand. A refund would have made me happy. Not asking if I’d like one then withdrawing the offer. Followed was the most pathetic behaviour I have ever experienced. Coffee ended up everywhere and I was accused for deliberately causing the mess. If I wasn’t so upset and my hands were not shaking so much because of the utter rude and threatening behaviour, just maybe I could have held the coffee cup in a manner that would had prevented the coffee spilling over the...
Read moreAbsolute filth !!! No mask mandatory at the moment no gloves .I ordered an egg and lettuce sandwich my husband a ham tomato toastie as walking back to my car I could smell something. My husband opened the toastie smell was coming from the ham and it wasn’t even toasted just warm bread I opened the egg lettuce sandwich which was the hardest bread shriveled lettuce was slimy and brown I took mine back in she said I’ll give you another then drove her finger through the packet to check omg ! My husband in disgust took his back in and told her what he thought she said she would make another he said no ,mine went into the bin , in this day and age not on if I could give no stars I would disgusting! And this is a busy main shell...
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