Went through drive through and again got the order wrong. 3 days later in store went up to the counter and was told to order at the self serve boards I've told the very same woman on a few occasions I do not like using the machine and I don't want to but the other woman insisted and she wouldn't listen then after I ordered my son and I went up to the counter again was asked can I help you I asked for change of $20 and was told I can't open the till so I said we'll this is why I wanted to be served at the counter and the reply was I'll do it this time ! Well I beg your pardon McDonalds this time it's just to much over the past 6 months I have had milk coffee drink spilt on me and the interior of my car, several wrong orders I was having a private conversation with my granddaughter and the same woman had the hide to barate me as she was serving another customer all I had said was that I do not like the self serve registers at Coles when we sat down she came ove without our food and continued to tell me how McDonalds order boards save time , well she waisted my time by poking in on something that was none of her business the incident today was upsetting and the last straw my 2 granddaughters and my son were there to have a meal and to cheer up my granddaughter and take her mind off the fact her best friend had passed away . Not happy...
Read moreWhile the staff are efficient and helpful, the ordering process on the self-serve screens was confusing and unethical. We found we could not order coffees unless we ordered food with it. Dirty move Maccas. We succumbed to the manipulation and ordered food, but the whole process took too long, and then the inkless printer spat out a receipt with 2 blank sides. We were able to get the order number from the very helpful barista and added instructions for a half strength coffee for my mum. The coffees were delicious and the food was good, but sadly it left a bad taste in our mouths that we were forced to buy it. Reprogramming the system would be the ethical thing...
Read moreWednesday, 22/1/25, 15.30. We had driven for hours in 37 degrees and used up our water. We bought drinks in drive through. Our chiwawa looked unwell. We asked if we could have a cup of water for the dog. The answer was NO. You can buy a bottle of water. We asked nicely at the window, staff Isack said NO. I went inside with a bottle and asked for a little water for the dog. Again Isack said NO. I used to work for McDonald's and was so proud of it. Not anymore. The disappoint of your store is overwhelming. It's the first time ever we have been refused a little water for a dog. I got hold of water and the chiwawa came good again no thanks to...
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