Watergarden Dining — Restaurant in Launceston

I went here with family for a birthday lunch. Food was good but the service and staff are poor and thats being polite. With exception to the man at the cashier's desk in the gaming area. I ordered meals with drinks so we went to collect out drinks whole we waited on our meals. Well we waited and waited, no sign of staff to make our drinks. Finally one staff member turned up with no apology and took the order of the woman on front on me, ok fair enough. But then I have another elderly, rude, impatient woman behind me trying to get me to make my order as staff are clearly working on the first one. Finally we get to the counter and told we can not get our drinks until everyone who has collected their food has got their drinks. Finally our food was to be collected and we only received 2 of the three drinks we ordered and paid for. Took our food to our table and returned to buy another drink, staff had vanished again. After 10 mind wait I went to the cafe area to see if I could find staff and an additional drink. Well I find a staff member who completely ignored me, completely. No "I'll be with you in a moment" no hello, no nothing. Waited a furthur 5 mins and had to go to a thirdcounter to finally get a drink that I'd already paid for to yet pay again. Essentially a glass of coke $8. This is the second time we have been here and staff are absolutely oblivious, hardly what id expect for a casino and establishment as this. Last time thtables were pilled with dirty plates and the tables themselves were disgusting. My daughter who actually happens to work in hospitality herself ended up having to find someone to clean out table after we had cleared the dishes for them. No point complaining to staff, you just receive a filthy look in return or they act like they don't care and just want to see the...

Today I went to the Watergardens with my family of 4. I was interviewed about my experience at the conclusion of my meal and this is what I said, DC: “Okay mum what did you think about your meal at the Watergardens?” RC: “My meal at the watergarden was okay but it’s just lacked a little bit in the presentation. I ordered the Atlantic salmon with chips and salad and instead they gave me roasted vegetables instead which means while the family had already started they meals, I had to wait for my food to be sorted so I could sit down and enjoy the meal with my family.” DC: “You rated your meal at the watergarden a 3 out of 5, why?” RC: “Well, the customer service was okay so I based my score around that. I think generally they are quite attentive and switched on most of the time and the service is fast.” DC: “And what about the price?”. RC: The price is reasonable. There’s not a lot of food you get for what you pay [it could be a little more]. They could put more chips on the plate...

Had a meal here with a friend last week, what a shocker. My friend was looking forward to a roast which we ordered. Chicken had an after taste and there were no roast veggies at all just over cooked basically tasteless organic matter. I had the pork confit which was dry and really salty, served with red cabbage which was ok and a couple of miserable looking chat potatoes. I had to ask for some gravy just so I could eat it.This would have to be the worst meal I have ever eaten when dining out. Enough staff, so what’s the problem? It was embarrassing. I will never go back to the...