Aroma Indian Cuisine — Restaurant in Melbourne

Please do not waste time going to this restaurant. I would give this place a 0 if it allowed me. As soon as I walked in, it was very humid and hot inside. I asked the owner to turn the AC on if he could, and he straight away denied. The seating arrangement was terrible. It's a very tiny space to sit down and eat. Also, there no access to a bathroom or to even wash your hands. I ordered the lunch special that came with naan. First off, one naan is $2.70 however, they were the store bought frozen naan, not fresh. The naan had butter on them, however I was not told beforehand nor did it state that the naan will have butter on it in the menu. When I asked the owner if I could replace the naan, he said no because I didn't tell him beforehand to not apply the butter. He went on to say he will charge extra if i would like to replace the naan. The customer service was absolutely horrible. The owner was the only one working. He was taking orders and also working in the kitchen at the same time. When he went into the kitchen, i had to call numerous times to get his attention each time i needed something and he wouldn't answer. The food was tasteless and I will definitely not recommend anyone to go there and waste their...

The food was average not the best, what I'm more dissapointed in was the fact that when I walked in to order the lady 'Kavish' there looked like she was bored and didn't want to be there to the point she was evening yawning right infront of me with no effort to even hide it! When I ordered I went to pay I didn't have small change so I gave her the smallest note I had and she responded "what you doing have the .70c" I said no unfortunately I only have .15c of coins that's why I've given you an extra $10. She rolled her eyes at me to which I then asked "do you not have change" she said "yeah I do". Extremly rude. Even if the food was amazing I would probably never order food from there again as customer service is a big thing to me and I'm sure many others. I wouldn't recommend this place. Much better service and...

Absolutely horrible experience! The food was chewy, stale and completely inedible. The so-called tandoori chicken was the worst I’ve ever had dry, rubbery and a total waste of money. To make things worse, they even served spoiled yogurt mint chutney which could have easily made someone sick.

Instead of taking ownership, the restaurant staff made weird excuses and showed zero accountability. The customer service was pathetic rude, dismissive, and unprofessional from start to finish. No effort to resolve the issue, no apology, just arrogance.

If you value your money and health, avoid this place at all costs. There are plenty of restaurants that actually care about their food and their customers, sadly, this one is the complete opposite. ...