Kim Huong — Restaurant in Melbourne

⭐1.0 - Disappointing Experience with Questionable Practices at Kim Huong Restaurant

My recent visit to Kim Huong Restaurant in Victoria, Melbourne, left me deeply dissatisfied. Here’s why:

Average Food Quality: The dishes lacked flavor and freshness, falling far short of the Vietnamese cuisine standards I’ve enjoyed elsewhere. Portions were small, and the overall experience felt overpriced for the quality.

Exorbitant Charge for One Brew: I was stunned to be charged $71.16 for a single beverage (receipt number INSERT NUMBER HERE]). This pricing feels unjustified and misleading, especially with no prior clarification from staff.

Subpar Cleanliness: The restaurant’s hygiene was mediocre at best. Tables were sticky, floors were uncleaned, and utensils had visible residue. Cleanliness is non-negotiable in dining, and this fell short.

Potential Food Safety Violations: I’m concerned some dishes may breach Australian food safety laws. Specifically, serving dead duck embryos (a dish known as balut) raises red flags. According to the Australia New Zealand Food Standards Code (Schedule 19-5), certain animal products are prohibited if not prepared or sourced compliantly. Balut, a fertilized duck embryo, has previously been flagged by authorities as non-compliant (e.g., [2017 Sydney restaurant fines). I urge the local council to investigate.

References: Australia New Zealand Food Standards Code, Schedule 19-5: Prohibited and restricted animals/eggs. NSW Food Authority’s seizure of illegal balut eggs (2017).

Final Thoughts: Avoid this restaurant. Overpriced, underwhelming, and potentially unsafe. I’ve reported my concerns to the City of Melbourne Health Department for...

We booked a banquet for a birthday party, but it was truly disappointing – both the service and portion size were extremely terrible. When we asked for salt and lime to go with Corona beer, the waitress (short, shoulder-length hair) brought them out with an unfriendly attitude, as if showing displeasure to the customers. Later, while serving soup, she slammed the bowls and spoons, spilling food all over the table. This was not an isolated incident – her service was consistently poor, and the other staff members were also unprofessional. The portion sizes were far too small. For the price we paid, it was completely not worth it.

Overall, it was a very disappointing experience, and we will...

Horribly bad, booked a table for 6 ppl for Mother’s Day, overpriced and wasn’t even worth a cent. The food came out extremely late and managed to forget sauce for com tam and brought out the wrong dish after we told them it wasn’t what we wanted!! I ended up taking it away since they had the place booked for a birthday party! the customer service was bad, no communication. how many sorrys do we need to hear in one night? my poor mother watched her kids ate while her dish took so long that it had to be TA on a Mother’s Day. pathetic place. One star because the fish tank and the scenery kept my niece running around...