I was served a NON vegan meal that was clearly stated as Vegan on the menu. At the time of order I queried whether the meal listed as mushrooms on ricotta toast was in fact vegan. I was told it would be served on regular toast, already a failed representation of what the menu specified as it did not list it as vegan option but as a vegan meal. I was then served the mushrooms on regular toast with non vegan pesto! I kindly requested the toast be moved to a plate without pesto, a simple solution to a significant error. The staff were flippant and rude. There was no apology given. I was then charged full price for a meal I only received half of. I requested that I should not be charged for the meal, again the staff were rude. I went on to explain my rationale for needing to be dairy free, still no genuine concern or apology given by the staff. At no time did the staff show any respect to me or appreciation for my dietary needs. Staff were laughing and clearly mocking me as I walked away, very disappointing and actually appalling that allergens are not taken seriously. ANYONE WITH DIETARY RESTRICTIONS...
Read moreService is nice and friendly The prices are very good However; The chilli scramble was abit dissapointing It was yum and i enjoyed it however it was lacking the chilli! Yes; there were a few bits of chilli in it here and there but a majority of the scramble didnt have any chilli flavour. I feel the chilli oil used for the hallumi omlette should be used for the chilli scramble instead of fresh cut chilli
Update: 8/4/25 Went back recently and food was great, same issue with chilli scramble however one particular server was lacking; Basic sequence of service unfortunately was lacking; or even confirming our order/service basics. However the other person was fantastic!
Update 29/6/24 Food is consistently good and the coffee aswell. Service is continually disappointing, seems to be the same staff who clearly don't care about being there. When Dishes are brought to the table they are placed down without a word being said or all of staff will loudly chat amongst themselves at the counter and won't realise when a guest...
Read moreReally disappointed with the food at this place and we will not be coming back.
We ordered two dishes: Saganaki omelette turned out to be a tiny flat piece of egg with some onion jam in the middle. The Saganaki is a con. There is no trace of halloumi or other cheese at all in the omelette. We enquired about whether the dish is meant to be like this, thinking the Saganaki (ie fried cheese) was accidentally left out. We were told that the kitchen mix shaved cheese in the omelette, perhaps a minuscule amount so that it cannot be tasted. If you are looking to get this dish, you are better off getting the eggs on toast for half the price and a bigger quantity. The shakshuka is a pass. We were expecting the egg to be baked like in three picture, but the actual dish has a fried egg.
Hopefully management can take these as constructive feedback and improve the quality...
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