Red Rooster Vermont — Restaurant in Melbourne

A Truly Exceptional Experience at Red Rooster – A Big Thanks to Aiden!

I recently visited Red Rooster, and I can honestly say it was one of the most enjoyable dining experiences I’ve had in a long time. While I’ve always known Red Rooster for its tasty and consistent offerings, this visit truly stood out for a variety of reasons—most notably because of the excellent service provided by Aiden.

First off, the atmosphere of the restaurant itself was warm, inviting, and welcoming. The moment I walked in, I felt right at home. The restaurant was clean, with a cozy vibe that was perfect for a relaxing meal. It wasn’t too busy, which made the experience feel even more personal and comfortable. What made the visit even better was how attentively the staff went about their work, ensuring that every customer had what they needed.

Now, Aiden’s service really took this experience to the next level. From the moment I stepped in, Aiden greeted me with a smile that was not only genuine but also radiated positivity and warmth. You could instantly tell that Aiden cares about the work they do, and that level of enthusiasm is contagious. They were incredibly patient while I took a moment to decide on what to order, even offering insightful recommendations based on what I was in the mood for that day.

It’s rare to come across someone who genuinely takes pride in providing exceptional customer service, but Aiden does just that. They were attentive without being overbearing, checking in just the right amount of times to make sure everything was perfect. Not only did Aiden make sure my order was exactly what I wanted, but they also went above and beyond by offering helpful suggestions about new items on the menu that I hadn't tried before. Aiden’s knowledge of the menu was impressive, which made me feel even more confident in my choices.

When the food arrived, I was blown away by the quality. Everything was fresh, hot, and delicious. The flavors were spot-on, and you could tell the ingredients were top-notch. But it wasn’t just the food that made this experience memorable—it was the way Aiden interacted with me and other customers. They worked seamlessly with the team, making sure everything ran smoothly while still maintaining that personal touch that made each interaction feel special.

Throughout my meal, Aiden continued to check in at just the right moments to ensure I had everything I needed. I never once had to ask for a refill or for anything additional—it was all taken care of before I even thought about it. That kind of proactive service is hard to come by, and it really made the meal that much more enjoyable. It’s clear that Aiden truly understands the importance of customer service, and they bring a level of professionalism and friendliness that is so rare these days.

The entire experience was truly top-notch, and it’s not every day you walk into a restaurant and feel like you’re treated as more than just another customer. Aiden’s dedication to providing excellent service not only made my meal great but also left me with a lasting impression of how customer service should be done.

If you’re looking for delicious food, a welcoming atmosphere, and service that goes above and beyond, I can wholeheartedly recommend visiting Red Rooster. Aiden is a real asset to the team, and I’m already looking forward to my next visit. Thank you, Aiden, for making my dining experience so enjoyable and memorable!

Keep up the fantastic work, and know that you’ve definitely earned a loyal...

I took a mini coke out of the fridge, opened it as I was waiting to pay for and was then told its not available for individual Sale. Got charged for a larger can @$3.30. If it's not for sale don't put it in the damn fridge. Asked for roast chicken in my roll and was given crappy processed chicken instead. Had already left and gone back to job site but had to eat something. Regretted every bite...I can't stand processed frozen style chicken. At least KFC crispy chicken may be fatty and I avoid it for roast but its real chicken underneath. Roll had about a THIRD of the salad that was in the picture on the menu. Overall pretty dissapointed.

I'll finish by saying only one poor serving girl had to serve both drive through and register. Managers/owners get more serving staff especially at lunchtime Yeah? It's odd when staff standing at the register are talking into a mic to someone outside while they are waiting to serve you standing right on...

There were 3 of us in here ordering. My rippa box arrived in 5 minutes. My buddy who ordered after me, well it's been 12 minutes so far, no sign of it yet. Manager seems to be yelling at the staff. Nobody knows what's happening. Very funny to watch, but I need to get to the train station pretty soon, so scotto might miss out on his rippa box. It's been 15 mins now, 4 people after scotto got their orders. We are still waiting. 17 mins! Wow. Pretty long delay but hey, whatever. My wings are cold but it was worth it to watch scotto get frustrated. Maybe get some training for your manager? Asian guy, thinning hair, didn't look...