McDonald's Western Ring Road East — Restaurant in Melbourne

With a mix of anticipation and anxiety, I mustered up the courage to order a meal from this place once again. You see, my previous late-night dining experience left me shivering like a popsicle in an Arctic winter. The meal was ice-cold, and the chips? Oh, they were frozen, my friend. Seriously, frozen. But fear not, for a mysterious man in black appeared and swapped out the fries with a nonchalant flick of his wrist. Clearly, icy poles were not enough to ruffle his feathers. This guy had seen it all, probably more times than he cared to admit.

Months later, at the stroke of 1 pm, I decided to roll the dice and give it another go. Lo and behold, my Classic Angus burger arrived, a masterpiece of culinary perfection, and the fries? They were piping hot, just like the ones you see in those drool-worthy photos. It was a moment of triumph, my taste buds rejoiced!

Now, let me tell you about the staff. They are quite the interesting bunch. Picture this: a friendly giant takes my order while a pint-sized guy with a peculiar mullet/rat tail combo stands beside him, observing everything with a gaze that could rival Sherlock Holmes. This young lad may look like he's barely out of diapers, but trust me, he's a wizard with those machines. He handles them with the finesse of Beethoven conducting his legendary 9th symphony. That kid deserves a promotion, I tell you. He could easily take the man in black's spot.

Ah, the man in black, the ever-present character in this culinary theater. Once again, he materializes, this time clutching a box of fries that are quickly losing their warmth. Oblivious to the growing line behind me, he regales the dynamic duo with his witty banter, as if we were all just extras in an episode of Game of Thrones or perhaps lost souls wandering through the surreal realm of Twin Peaks.

And as for the venue? Well, let's just say it's an adventure in itself. It's like stepping into a forgotten Soviet railway station, eerie and desolate. The ambiance adds an extra layer of intrigue to the whole dining experience.

So, my friend, if you're seeking a gastronomic gamble, this place is for you. Prepare yourself for an unpredictable journey where freezing fries meet culinary triumph, where peculiar staff members and a man in black add a touch of mystique, and where a disused Soviet railway station becomes the backdrop for your dining escapades....

Walked in earlier today to make a small order so I could swap my $100 note for some smaller notes as I needed a $10 note to pick something up on the way to work. I ordered $6 worth of food and handed the note across only for my $100 note to be handed back in two pieces by a MANAGER saying that the note was counterfeit. I asked what I was supposed to do with it and that I couldn’t even pay for the food anymore. As I walked out not knowing what to say, I turned around and walked back in, asking to speak to that same manager. I explained that their authentication methods were incorrect and that any regular bank note would rip if you tried hard enough. I told them to try it with another note from the till and, surprise surprise, it also ripped. I explained that I had previously worked at a McDonald’s and that they had note reading machines for this type of situation and asked why they couldn’t have just used those instead. They said they did not have the machines. In the end, I ended up getting my food and money in return, but this sort of action should not occur, ever, in any retail store.

To whoever is the owner of this McDonald’s, may I suggest two things.

Train both employees AND managers to properly authenticate bank notes instead of ripping them in half.

Invest in note reading machines. The Maccas I worked at had two, one for drive-thru and one for front counter. Highly recommend.

I would also suggest hunting down that manager and giving them a stern talking to. I almost walked out of that Maccas crying today. Absolutely unacceptable. I’m never coming here again. If only 0 stars was a...

Over the past twelve months, this McDonald’s has shown a remarkable improvement in both efficiency and overall customer experience, particularly when it comes to its drive-through service. Focusing solely on the drive-through performance, this location easily earns a full five-star rating.

The staff are consistently friendly, polite, and genuinely pleasant to interact with. Whether it’s the morning rush or a late-night visit, the team seems committed to maintaining a positive atmosphere. One standout point is that they truly understand the “coffee test.” No matter who is on the machine, a flat white here is exactly what it should be—smooth, well-balanced, and made to the same high standard every time.

While McDonald’s as a chain has faced criticism for shrinking burger sizes, which is beginning to make them less competitive in terms of value compared to other options, this particular store manages to maintain consistency in quality. The food is always served hot, fresh, and exactly as ordered, which isn’t something that can be said for every fast-food outlet.

The drive-through operation here is impressively quick. Orders are processed smoothly, and even during peak times, the wait is minimal. The accuracy of orders is another strong point—you get precisely what you asked for without any missing items or mix-ups.

Given the speed, accuracy, and consistently high service standards, this McDonald’s stands out as one of the top ten in Melbourne for overall quality and performance. It’s a pleasure to visit, and it sets a benchmark for how a fast-food drive-through...