Subway — Restaurant in Melbourne

I had no issue with my food, the service, however, was very underwhelming. It was apparent the girl working was not adequately trained, as I had to wait a few minutes for her to work the register. After finally getting the other girl to come and help her, it appeared that my order was more expensive than the original price. When I queried the second girl why it was more expensive, she said the first girl had put my order wrong, and "it's only a $2 difference." I've worked in hospitality and, the way she spoke to me was rude and unprofessional. There wasn't a sorry about taking a long time nor getting the final amount wrong. I definitely will not be coming here. I am fine waiting, as I understand people need to learn, but when there is rude customer service, that is where I...

Poor customer service. Have they changed hands lately?

1. 2 weeks ago there were 2 guys serving. I ended up with a 6'sub that was split in a few places so v.hard to eat.
2. today I was wtg to be served when a soft drink delivery man came in. After dropping off all the bottles (a few trolley loads full), and with me still wtg, the male staff member asked what the delivery man would like to order. The man said to serve me first but the staff member said no. When I was finally served I sarcastically said thanks and complained at how long I had waited. The server said I was wtg yo order after the delivery man came in - but I wasn't! There was no apology. I will never go back to Rosanna...

Came here with a colleague for a small bite to eat, although much of what they offer is large servings. We shared a paninis which was pretty good. We chose the Mediterranean Veg (she's a vego) and it was generously filled with toppings. The cookies looked good so we got a couple of those for snacking on throughout the day. Staff friendly. Wheelchair friendly. Kid friendly. Dietaries...