Subway — Restaurant in Melbourne

Really disappointed at the lack of service at Subway. 77Main Road Lower Plenty Vic. When at 8.43pm my son was denied service because they were "all packed up" as he was told! despite signage on door OPEN TILL 9PM. There was still a man eating in the shop, and in spite of this, the young blonde girl and the other well rounded young girl with dark hair (by discription) was more interested in watching the TV and/or going home than servicing a customer. I'd like to add as a shift worker my son waited 'til i got home at about 8.15 and offered to shout subway as a treat. We live locally and he has a bizillion "friends" on facebook which he is inclined to tell them all of his experience. On the contrary Eltham Subway was more than accommodating in their service and hospitality and we thank them for not shuting their doors' because they felt like it'!! Whoever owns the franchise to the Lower Plenty Subway, I'm glad it's not me!! and if it were, I would seriously be taking a good look at the staff who care???? for your bussiness after hours...not!! I am sooo pis..d off I will be in contact personally...

I’ve had the pleasure of visiting this Subway location several times, and each experience has been consistently outstanding. The owner, Angela, is incredibly welcoming and always goes above and beyond to make every customer feel valued. Her warm personality truly sets the tone for the entire store.

Angela leads a dedicated team that takes great pride in maintaining a spotless, well-organized space. The cleanliness is exceptional — from the dining area to the food prep stations. One detail I particularly appreciate is the attention given to keeping vegetables separate and neatly arranged, ensuring the highest standard of freshness and quality.

It’s clear that this team genuinely cares about the customer experience, and it shows in every detail. Whether you’re a regular or a first-time visitor, you’ll feel right at home.

Highly...

3 .20pm sat Poor customer service as soon as I walk to counter, while deciding what to order, the girl serving no greeting, "what do you want?" While deciding, taping her fingers on counter.... rude! Then slapping everything into the roll it was a mess when opened! Roll was cut so unevenly the filling falling out the top of the roll. No thankyou no receipt no have a nice day. More like don't bother me again!! Won't be returning...