Waterloo Cup Hotel — Restaurant in Melbourne

If I could give zero stars I would. My sister booked a space here for my father’s wake, as my father was a frequent customer during the 90s and 2000s. Whoever made the booking failed to let us know that we couldn’t bring children in, which lead to many family members being unable to celebrate my dads life as they had to take their toddlers to the park nearby. The bar manager on duty today the 30th of November completely lacks any interpersonal skills and would do well with a course in how to speak to people. She was completely rude and confrontational basically accusing us of breaking the law by bringing our children in (all children are literally babies under 3 years old) and wouldn’t even allow us to be in the outdoor area away from the pokie machines with the kids. To treat people who are clearly grieving with such little respect is disgusting and I am so disappointed in the way we were treated. There is nothing on the website that says there is no child friendly space, and there would be no way to know until we got there since no one told us upon booking. Almost every pub has a child friendly space. Extremely disappointed and sad to have to remember the...

I think this place has so much potential, but it needs some vision from the owners to realise it.

The food is very standard pub grub, it's just OK and too similar to The Anglers. So what is the Waterloo's point of difference then?

The area is in dire need of a great gastro pub like Naughtons in Parkville, the Courthouse in North Melbourne or Hardimans in Kensington. Even Three Crowns in North Melbourne does the standard pub grub gig so much better than here.

The venue needs some atmosphere, it's feels very stuck in the 90s early 2000s! Some new paint, perhaps a lighter scheme, get rid of the kids area, put some pool tables in to attract a younger crowd, some booths, update the tables and chairs, new carpet etc and most importantly some background music and a live gig on Friday and Saturday night.

I had lunch with the family for father's Day, would I go again, truthfully no. Certainly not whilst its current format. Which is a damn shame as it's so local and very accessible with PT...

Exceptional family dining experience. Best burgers around! A very simple pizza and burger menu making it a quick and easy decision when feeding hungry kids. Very affordable menu, I was impressed with how reasonably priced everything is. Huge dining area, great kids playground, huge car park, fantastic for the kids including the activity books given at the table. Food is always fresh, served quickly with the most incredible service (we adore Shane, simply the best! ). A very clean restaurant, dining area, service area and let’s not forget to mention just how fresh and clean the toilets are! These new owners have it all covered and it’s become our regular favourite. We would love to see this place packed to reward the new owners hard work, so get in and relax while the kids are entertained and enjoy the...