If you're looking for a fantastic Mexican dining experience, look no further than Zambrero in Keilor Downs!
The food is absolutely top-notch. Each dish is crafted with fresh, high-quality ingredients that shine through in every bite. Whether youâre indulging in their perfectly seasoned tacos, hearty burritos, or flavorful bowls, every item is bursting with authentic Mexican flavors. You can really tell they take pride in their ingredients and cooking techniques. The salsas, in particular, are a standout â vibrant and packed with just the right balance of spice.
What truly elevates the experience, however, is the impeccable service. The staff were friendly, attentive, and genuinely eager to ensure we had the best possible experience. They made great recommendations and really took the time to explain the menu options, ensuring I got exactly what I wanted.
The atmosphere is lively yet relaxed, with a vibrant ambiance that makes you feel right at home. It's the perfect place for a casual meal with friends or a special night out. Whether you're a Mexican food connoisseur or a first-timer, Zambrero Keilor Downs will not disappoint.
Overall, I canât recommend this place highly enough. Between the incredible food, exceptional service, and inviting atmosphere, it's truly...
   Read moreI picked up two vegetarian burritos for takeaway on 14th June around 1:30 PM, and I was quite disappointed with the quality this time. It appeared that a new staff member was preparing the food, and unfortunately, both burritos were very poorly made. There were barely any vegetables, beans, guacamole, or sour cream addedâeach ingredient was used so sparingly that it felt more like a sushi roll than a proper burrito. To make matters worse, there was no sauce, just plain riceâwhat is a vegetarian meant to eat in that?
When I politely asked her about it, she replied that she was new. While I absolutely understand that new staff need time to settle in, as a regular customer paying full price, I expect a consistent level of quality. Proper training should be in place to ensure new team members are delivering the standard your customers rely on.
Additionally, when I asked to get my loyalty card stamped, she only stamped it once. I mentioned I had purchased two burritos, but she said she thought it was one stamp per day. That is incorrect and not the policy I've experienced before.
I hope this feedback is taken seriouslyâtraining and consistency are key, especially for regular customers who continue to support...
   Read moreStaff were shocking. Acted like they didn't want to be there and serving us was the worst thing ever. Just ordered a classic burrito. Staff ignored us when we walked in. Sighed and rolled their eyes when we asked for vegan cheese and he had to walk out the back to get it. Proportions were so off. Burrito was full of rice. No beans at all and a ton of lettuce. Not even sure if they added spicy cauliflower like ordered. We paid for chips which quite literally didn't come past the clear circle on the bag. All crumbs from the bottom of the bag I guess. Wouldn't go their again. Staff were so rude. We are regular zambreros customers from Ballarat to Melbourne and used to friendly happy staff. Never had a complaint before. But this was just so bad from the food...
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