I called up to make a booking for 15 people and not once during the conversation on the phone did the female staff member mention that tables of 6 and more have to have to banquet (which is a sample of every dish on their menu). On a arrival my partner and I were the first to arrival with no even a hello, we pretty much sat ourselves as we assume the largest table set was for us. Once the other members arrived everyone ordered drinks, while having drinks we were all looking at the menu deciding what to get. Not one waiter person mentioned about the banquet and they had placed menus on our tables. Food began coming out and we were all quite puzzled, we told one of the staff we haven’t ordered this and he said “yes you have” we replied no, none of us have ordered anything, he replied “your the biggest table here so yes you have” we were still puzzled by the rude and argonaut response which we had to contiue to press for answers , this is when he then told us about the banquet.The staff never explained what each meal was and never asked if there were any dietary requirements before serving the banquet (which there were vegetarians and GF eaters at the table and young children). We had asked for 2 bottle of sparkling water and the waiters continued to add sparkling when the two we had weren’t empty and charged us $40 in sparkling water which was just what I would guess is a Soda stream system (refilled bottles $4 each is a bit steep is my opinion) They bought out 4 trays of meat and breads that were charged at $26 a tray when on their menu read $17 (for 4 thin slices of 3 diffenet meats 5-6 bits of bread and a few olives) Two of the children wanted the parmigiana which never came so they left hungry and their father had to take them else where after dinner to be fed! We did not get the deserts either. The adults were charged $55 a head for small amounts of food that were not satisfying and were extremely over priced. The lack of communication was poor and the staff were very unpleasant. Very sad as I have eaten here before and had a lovely experience but this will be the last...
Read moreoh my heavens, I feel bad writing this but this food is absolutely unacceptable. My husband and I first came here some months ago when we ordered a starter and wine, then left to eat somewhere else. We should’ve done the same thing tonight… we first ordered the focaccia which was fine. Then the arancini which had a good sauce but the inside was flavorless. He ordered the Truffle Fettuccine which he said was not flavorful. I ordered the Chicken Pesto Linguine. DO NOT ORDER. After dinner I read a review (5 likes) of another woman who ordered this dish and I wish I read it before. It came out soupy and tasted rotten, I could not believe it. I dumped Parmesan cheese on top to try and mask the rotten bitter flavor but that hardly did anything. I wanted to throw up and I do not have a sensitive stomach at all. I had about 4 bites because I genuinely was in disbelief it was that bad otherwise I would’ve just stopped at 1. The young waitress was very sweet though upon us leaving, especially since they were understaffed, and asked if I wanted to swap for something to take home while the chef swiftly left to smoke outside. But by that point I was disgusted, disappointed, and just wanted to go home especially because it was freezing inside as both doors were open. Again, the young waitress was very sweet and closed the doors and turned up the heater once I asked which helped so much. We definitely won’t be coming back ever again for starters, lunch, dinner,...
Read moreIt's pretty upsetting having to write this review as I've been a regular here many times before... Me and my partner decided to head over to Remy & Co as we knew from our previous experiences over there it was fantastic and the food was always so good including the drinks. We realised the menu changed since something happened to their pizza oven which is fair. The pizza was GREAT though. I ordered Truffle and my partner ordered the Pesto Fettuccine.... waiting time was good and only took about 10-15mins. But when we tasted our dishes it had no flavour at all! My partner's dish was even worse than mine.... the pesto tasted off or even rotten, pasta was not cooked properly, and it was watered down~ NO FLAVOUR AT ALL! The waitresses were nice and understanding in our situation but the manager was not nice or understand what so ever! He made us pay the full amount around 63 dollars for one mouth full of pasta which we barely ate. We felt like we were intimidated and unheard. Its sad to say goodbye but at the same time we know better places to go in the future. Goodbye Remy & Co and hopefully the boss treats people better especially the people who come in for...
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