KFC Kincumber — Restaurant in New South Wales

Staff are all bludging, just kept on talking to each other. Literally waited 10 mins nobody say anything or acknowledge i was standing there. I didnt want to make a big deal so then once he turned around and say what would you like? I told him i what i wanted and then he told me that the wicked wings will ready in 8 mins i was like okay. I went and sat down then that same staff name RYAN got out and start cleaning the tables which is great but then still kept on talking to the other staff either on lunch break or finishing his shift. Then he disappeared outside with the other staff. After 10mins i then approach the counter then saw a staff looking through the chicken and another staff that is looking after the drive through window ate both just standing there. Again they didn't acknowledge me, i stood there abit longer then he finally realised that I'm waiting he was like oh hi what would you like ? I was like i had enough you guys just kept on talking nobody is serving, the counter is empty. Then i boy sais sorry i will get manager, then the manager came out saying oh sorry the wicket wing are still cooking for 6 more minutes i cannot cook them any faster. Not even saying that her staff are bludging and disappearing during the shift.

She is a manager and she does not know where her staff are and not allocating where they need to be and what they supposed to do is unacceptable. I don't get how she's even a manager. Need more training and set out standards.

You pay peanuts you get monkeys !!! These people are more like pathetic clowns that just standing around. So...

This store is renowned for NEVER getting the order right.....FOR Years! If the kids want KFC I make them go as I can't handle the incompetency and errors on the order EVERY TIME. In fact, I was double charged once and disputed with transaction statement and was told system went down when it was approved and the manager at the time threatened to have me thrown out of the store and claim it back once system was up again. On tonight's order.....first time ever through menulog, the fricken idiot didn't even knock at the door. And once again.....the order was incomplete to top it off. These kids have some serious attention to detail and it's well known for this store, so HO take notice that we're all fed up and it's our hard earned when we expect to get what we paid for. Gary (store manager ) was great and just took it on the chin....but by geez peeps, get it...

Worst kfc I've been to in the country. I went there a week ago and ordered a family feast, to which I got home to find almost all the pieces were old and dry, barely edible, not fresh at all. We made your store aware and we're given a store credit. I then went back in there yesterday to redeem the store credit and was given 12 pieces of chicken. Few hours later I was violently spewing and had chronic diarrhea, the doctor told me I had SALMONELLA. Absolutely putrid. You need to do something. Im a huge fan of kfc but this has really thrown me off. This store has always been notorious for screwing up orders too. I wish I could give 0 stars. The complete new renovation means nothing unless the food is not prepared in a clean manner. Massively disappointed is an understatement. I will NEVER return to...