Dined in for the first time and, unfortunately, had a really disappointing experience — mainly due to one male staff member who appeared to be the manager. From the moment we were seated, his attitude was rude and unwelcoming, The female waitress who served us was friendly, and we placed an order for 3 beef tacos, 2 pork tacos, and 2 cauliflower tacos. I even repeated the order back to her to make sure everything was correct. When the food arrived, I said, “Yep, that’s ours,” and asked for it to be placed in the middle of the table. However, once it was set down, I realised we had been given green bean tostadas instead of the beef tacos we ordered. The male staff member then came over to deliver a margarita my partner had ordered. I took the opportunity to let him know — politely and in a friendly manner — what we had actually ordered versus what was brought out. He looked at the plate, then at me with a smug expression, clearly showing he didn’t care. He began to walk away but stopped, turned around, and said in a rude tone with a scrunched-up face “Soo… what do you want, tostadas or tacos?” It felt like he was insinuating that I didn’t know what I was talking about or that I had been drinking — when in fact, I was completely sober the entire time. He never once apologised for the mistake and ignored us for the rest of our time there.
To make matters worse, I later checked my bank account and saw we had been charged for both the incorrect dish and the correct one.
I have never felt so disrespected by a staff member in my life. It was extremely unprofessional and left me feeling upset and...
Read moreTitle: A Culinary Fiesta of Flavor!
Review: I recently had the pleasure of dining at this exceptional Mexican restaurant, and I must say, it was a feast for the senses! The delicious dishes transported my taste buds to new heights of delight. Each bite was a burst of authentic Mexican flavors that left me craving more.
The service was impeccable; the staff were attentive Their genuine warmth and friendliness added an extra layer of enjoyment to the overall dining experience.
As for the atmosphere, it was a perfect blend of vibrant and cozy. The lively colors and tasteful decor created an inviting space that made me feel like I was momentarily transported to Mexico. Whether you're seeking a romantic dinner or a lively gathering with friends, this restaurant caters to every occasion.
In summary, if you're a connoisseur of Mexican cuisine or just someone looking for an unforgettable dining experience, this restaurant is a must-visit. From the first bite to the last, it's a culinary journey that I can't wait to embark on...
Read more5 stars is not enough for this wonderful little find. We went on a Wednesday night and there was a few tables. We were quickly seated and drinks ordered. The classic margueritas were first class and came out quickly. But this place is about the food and wow, was it incredible. Fresh and plentiful and tasty and well, it really was the best Mexican food I have had in Australia. The staff were also friendly and fun and happy to offer suggestions. I am so sorry I don't live near this place as I would be going there all the time. Recommend the jalapeno poppers for starters, ow and the cheeseburger chimichanga, and for mains, the Beef nachos was large and flavoursome with a selection of different corn chips, the kingfish ceviche was a standout as was the nights special of lobster tacos. Oh, and the Churros for dessert, crispy on the outside and of so soft in the middle, and the dipping sauce, including the vegan chocolate one, were the crowning glory. Honestly, do yourself a favour and visit Lolita's, you will not be...
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