McDonald's — Restaurant in New South Wales

Without doubt the worst service at a MacDonalds here or overseas I have ever experienced! Girl on “service” continued talking to someone else whilst we stood waiting and then asks, “ what’s ja want”? All the while with her hands on her hips. After 17mins of waiting for our coffee, I asked for the manager. Who saunters over and says, “yes darlin’ what do you want?” I informed her how I found her attitude both poor and condescending, but continually she referred to me as “darlin”. I explained how long I had been waiting, as was the only other customer, and how poor the service and attitude were of her and her staff member. No apology, nothing, other than “your coffee is being’ made now darlin’. Poor service, bad attitude, wrong order given to us. No surprise there! If people want to work in the fast food industry perhaps they should learn, what “fast food” means. Sadly at MacDonalds South Kempsey Service Centre, there is no service, poor food quality and it appears that staff only need to turn up to work to be paid, for appearance, definitely...

At this Mcdonald's the staff were rude and treated customers horribly. After we order an member of staff came around to tell us to sign in which she said very pushy. After our food was called and I went to go up and get it but the girl refused to give my food unless we showed her the green tick (it is illegal to refuse service with out there being a sign up) so when we finally signed in after it wouldn't load and we got food my dad told her that she need to put a sign up. We also bought food from other restaurants in that falcity and were not asked to sign in. Our mcmuffins were also horribly put together as if the employees were all depressed and didn't want to be there they also forgot to give us napkins (as this is being a road trip back up to QLD these were a bit necessary). I overall do not recommend this mcdonald's and will not be getting food from...

South Kempsey McDonalds is fast food done efficiently well enough to benefit the customer.

Central Kempsey McDonalds on the other hand... Worst McDonalds I have been to... ever ! I have been back numerous times in 2017 with either family or friends. And each & everytime I have left disappointed, not wholly due to the poor quality food presentation, but the lack of good customer service also. The last time I went, I was so appalled at the standard of food & coffee we received, I decided to say something. The girl who served me stated "whatever". I asked to see the Manager. Without going into advanced detail, I stated I shall never eat at Kempsey McDonalds again, ever. I have not returned since September 2017, nor do I ever intend to return to "McWhateva". Enough said... 1 star is too good for this...