Subway — Restaurant in New South Wales

DO NOT EAT AT THIS SHOP!

Went to south Nowra subway with my family. There were flies all over the food and stuck in the bread box. Told the worker about it and he didn’t really care to remove the flies.

While ordering (2x adults and 2x kids 3 and under) told the person that we wanted kids meals and 2x footlong subs. He told us to get family meal worth $50 instead, so we did!

After our meals were made and proceeded to pay a rude Indian women who had zero customer service, asked what drinks we would like and told her apple juice, ice tea and a water.

The rude lady refused to give our kids apple juice and was told it would be extra. Saying that only soft drink was available to that meal. Which is absolutely absurd for her to think our children under 3 were going to drink that.

Looked at the menu again and only said 600ml and 375ml drinks, says nothing about soft drink. Our meal ended up costing $62.00 ($12 dollars more that it should have)

The people that own this store and work at this store should learn to have better customer service skills and when a family of 4 walk in help them out and not over charge them, instead they just shrug their shoulders and refuse to help in anyway way possible.

I will not be returning to this shop and I advise everyone else to...

We were on our travels on 22/6/19 and at around 15:00 🕒 we decided to stop and get a subway. They must of had a hectic day for customers which is a good thing. But unfortunately not for some customers that started to come in again after we ordered. The freshness was A1, the shop entrance was good, but those toilets needed a clean and rubbish bins needed emptying. As for the quality of service it wasn’t to bad considering only 2 girls were on. Why 2 girls? They needed help. Because what we saw in half an hour they could of done with it. So if your the owner/ franchise take note. Plus one of those girls was in a trance to busy looking outside at nothing really. Should of moved a lot quicker than what she did, probably needed a break. Who knows. Also appearance is most important. So how about supplying them with more than 1 shirt every work day. Because honestly their t shirts were a real mess. Or do those poor girls who already needed extra help have to buy their own t shirts. Come on Subway Nowra you can do better than this. Give those workers an extra hand...

Ive been here a fair few times and subs are good but ive noticed a common issue with staff, some are not friendly and will ignore you, this has happened to me on multiple occasions. There's usually only 2 people rostered on so when 1 is on break the other is left to handle the arvo/dinner rush on thier own, there should be a 3rd person on in busier periods of the day. Tonight I went for cookies and 1 staff member was serving and the other was on her phone out the back, she got off the phone but continued to ignore me pretending to move shelves around in the bread cabinet then her phone rang again and she answered it continuing to ignore me and she definatly seen me waiting at the register so I had to wait until the other customer that walked in just before me had ordered thier sub, had it made and paid etc before the staff member who was serving them could serve me meaning I was waiting for...